Request for assistance regarding the extension license

[axelpichon]

Your question

I purchased a license for a Chrome extension, but it is not compatible with YouTube, which was the primary reason for my purchase. I was advised to use Firefox instead, but I am being asked to pay for another license. Could you please assist me?

Addon & CoApp version and details

version: 9.1.0.44
target: mozilla
channel: stable
lang: fr
coapp: {"found":true,"path":"/Applications/net.downloadhelper.coapp.app/Contents/MacOS/vdhcoapp","version":"2.0.19","new_version":false}
license: {"mismatch":true,"key":"7457ab6738354b72","other_browser":"Chrome","this_browser":"Firefox"}
platform: aarch64 mac
UA: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:131.0) Gecko/20100101 Firefox/131.0
{
"used_history_button": true,
"download_directory": "/Users/axelpichon/Downloads",
"never_show_no_incognito_msg_again": true,
"view_options": {
"all_tabs": false,
"low_quality": false,
"sort_by_status": true,
"sort_reverse": false,
"show_button_clean": true,
"show_button_clean_all": false,
"show_button_convert_local": false,
"hide_downloaded": false
},
"use_sidebar": false,
"open_count_store": 6,
"successfull_dl": 3
}

[jcfrog]

hi,
please send us a message at [email protected]