Low quality of downloaded videos with DownloadHelper

[DavidTran181190]

Your question

Addon & CoApp version and details

Hello!
I have trouble with videos downloaded using DH. Some videos downloaded are fine (1080p resolution), others are really bad compare to original videos (may be 480p). They are all retrieved from the same source and my version is 9.1.1.0 using Chrome on a Mac.
Could someone please help?
Thank you!

[DavidTran181190]

[Mattmjs]

Can you provide a link where it happens. If it's private, then follow these steps carefully.

1. Click the 3 dots button beside download. Look down to details and click on it.
2. A page opens with more information.
3. Command + A to select all on the page.
4. Command + C to copy information to clipboard.
5. Command + V to paste the information here in your reply.

[DavidTran181190]

so, what can i do now? download 720p to receive 1080p instead ?

[Mattmjs]

You would be getting 1080p with no audio, which is not going to work for you. Using ffmpeg or yt-dlp you can pick the 1080p
video with the audio. Have you used these before ?

[DavidTran181190]

I've never used it before, could you tell me what to do, please??!!

[Mattmjs]

You'll need ffmpeg ( downloads both video+audio into a single file ) or
yt-dlp + ffmpeg ( downloads the video and audio separately then ffmpeg merges the files together into a single file ).

I think second option is a bit easier, install both then open the terminal.

yt-dlp -F "video.mpd" to bring up the formats
yt-dlp -f video format+audio format -o "name of the file.mp4" "video.mpd"

The format selection should be exactly as you see it, the formats are written in green. See below

[DavidTran181190]

That's a bit complicate for me, as i don't have any knowledge in tech. But anyway, you solved my problem somehow. Your kindness and willingness to help others are truly inspiring. I really appreciate your support. I hope you have great days ahead.
Much appreciation!

[Mattmjs]

There is an alternative solution that worked, see #1628