Companion not detected - Firefox

[MrEdwards007]

Your question

Good day,

The companion app is no longer working. I have installed the most recent version in multiple ways, taking information from the two suggested locations

https://www.downloadhelper.net/install-coapp-v2
https://github.com/aclap-dev/video-downloadhelper/wiki/CoApp-not-recognized#ubuntu-and-flatpak--snap-based-systems

1. curl -sSLf https://github.com/aclap-dev/vdhcoapp/releases/latest/download/install.sh | bash
2. ~/.local/share/vdhcoapp/vdhcoapp install -- followed by
   sudo apt-get install -y flatpak
   flatpak permission-set webextensions net.downloadhelper.coapp snap.firefox yes
3. Downloaded the ".deb" file and install using Software Install
4. Manually download the files, unarchiving and running "vdhcoapp install"
5. uninstalled and reinstalled the application from snap

After each attempt, I refresh, terminate Firefox, recheck the companion app using the UI interface (see image)

All of the methods states the application states it has been installed but when I review the application, the companion app is not recognized

Addon & CoApp version and details

version: 9.1.0.44
channel: stable
build date: 2024-09-04
build options: linuxlic: false, noyt: false, browser: firefox
lang: en-US
license: unneeded
platform: x86-64 linux
UA: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:134.0) Gecko/20100101 Firefox/134.0
coapp: no.

[Mattmjs]

What version of Ubuntu is installed and did you get the popup prompt in Firefox to give it permission access companion app.