Since last update - Constantly failing and glitching.

[melopez24]

Your question

Since the recent update maybe 3 days ago, I been getting constant download failures. The app also forgets my license key every time I open a new browser. I was able to get it to download twice, but on different days since the update, after those downloads it failed multiple times, glitches where it appears blank and I can't use it until I open a new browser and enter my license key again.

I reinstalled my add-on a few times, so I don't know if the newest version is v2.0.19 which is currently installed, and currently has issues with. I had been notified on a FireFox tab that there was an update, this was about 3 days ago; since then I had these issues.

I also got a couple of alerts on my computer when I turned it on saying that the coapp had a memory failure.

Is there a way to install a previous version of the app? Or is there going to be a fix for these issues soon?

Addon & CoApp version and details

version: 9.5.0.2
target: mozilla
channel: stable
lang: en-US
coapp: {"found":true,"path":"C:\Program Files\DownloadHelper CoApp\vdhcoapp.exe","version":"2.0.19","new_version":false}
license: {"accepted":true,"email":"","key":"0617c410126d494b"}
platform: x86-64 win
UA: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:139.0) Gecko/20100101 Firefox/139.0
{
"valid_license_message_has_been_displayed": true,
"privacy_accept": true,
"view_options": {
"all_tabs": false,
"low_quality": false,
"sort_by_status": true,
"sort_reverse": false,
"show_button_clean": true,
"show_button_clean_all": false,
"show_button_convert_local": false,
"hide_downloaded": false
},
"open_count_store": 2
}

[melopez24]

I just realized that I was low on disk space. I'm cleaning out my laptop and will check back in on the add-on.

Thank you!