Download starts and failed at 100%

[nirshalomfl]

Your question

Hi! my downloads from this site begins and runs normal, once hit 100% a "download failed" error pops and the file crashes. can you please check why and fix the issue
The links for example
https://www.rtp.pt/play/p14573/e835194/festival-da-cancao-2025
https://www.rtp.pt/play/p14573/e835194/festival-da-cancao-2025/1315552

Addon & CoApp version and details

version: 9.5.0.0
target: mozilla
channel: beta
lang: en-US
coapp: {"found":true,"path":"C:\Program Files\DownloadHelper CoApp\vdhcoapp.exe","version":"2.0.19","new_version":false}
license: {"accepted":true,"email":"","key":"36cc1c8902044575"}
platform: x86-64 win
UA: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:140.0) Gecko/20100101 Firefox/140.0
{
"valid_license_message_has_been_displayed": true,
"privacy_accept": true,
"used_history_button": true,
"download_directory": "C:\Users\HP\Downloads",
"last_download_directory": {
"__serializer_tag": "option_some",
"__serializer_value": {
"__serializer_tag": "primitive",
"__serializer_value": "C:\Users\HP\Downloads"
}
},
"never_show_no_incognito_msg_again": true,
"view_options": {
"all_tabs": false,
"low_quality": false,
"sort_by_status": false,
"sort_reverse": false,
"show_button_clean": false,
"show_button_clean_all": false,
"show_button_convert_local": false,
"hide_downloaded": false
},
"use_sidebar": false,
"open_count_store": 12,
"successfull_dl": 29,
"never_show_successfull_dl_message": true,
"download_history": {
"__serializer_tag": "map",
"__serializer_value": []
}
}

[GrampaWildWilly]

I do not work for VDH. I am just another user. Also, please read #2214.

At the moment, the general availability version of VDH for Firefox is newer than the beta version. You should be running the general availability version. You should install that & try again to see if that improves things.

The site you are referring to requires a registration. I am not going to register. Also, I will not accept your login credentials there, even temporarily.

There is a bit of a trick to get around restrictions for non-subscribers on subscription sites. You must post your Hit Details here. In a discussion that is mostly not relevant here, I explain in detail how to collect Hit Details. Read #485 to find out how to collect Hit Details. The user there never followed up on his original request so that thread is basically just me explaining how to post Hit Details. Post your Hit Details here & we might be able to make progress here. Maybe. No guarantees. But it's worth a shot. Let's see your Hit Details for your problem video & we'll take it from there.

[GrampaWildWilly]

Also, you have a typo in the title of this discussion. That could make it hard for people to find this via search. I see you've already edited your post. Do the same thing again, but this time, edit the title to correct the typo.

[nirshalomfl]

Tnx! I updated the version, yet the same issue occurs. The download reaches100% and then I an error notification pop :(

[GrampaWildWilly]

I suggested above that you do what I describe in #485. Let's have that information & maybe we can make some progress here.

[nirshalomfl]

Tnx. I can only edit the message, not the header title

…

On Mon, Jul 7, 2025 at 12:47 PM GrampaWildWilly ***@***.***> wrote: Also, you have a typo in the title of this discussion. That could make it hard for people to find this via search. I see you've already edited your post. Do the same thing again, but this time, edit the title to correct the typo. — Reply to this email directly, view it on GitHub <#2227 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BQ4SD3GXE2VLGXA3KFWFS433HKQCDAVCNFSM6AAAAACA6P7KYKVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTGNRYGYZDMMI> . You are receiving this because you authored the thread.Message ID: <aclap-dev/video-downloadhelper/repo-discussions/2227/comments/13686261@ github.com>

[GrampaWildWilly]

Oops. My mistake. It's not in the same menu as the one you used. Look on the same line as the title but way over to the right. There's an Edit button. That lets you edit the title. I don't know why GitHub did that. I could have sworn it used to be possible from the same menu that lets you edit the contents of the first post. Whatever. This is the way it is now.

[jcfrog]

I updated the title