I need help with my membership

[hannaweb11-max]

What's your issue?

Hello, I have had some issues with my Downloadhelper membership and would like to know how to get a refund, as I am within the monthly time limit. I am not satisfied with how it works because there have been some videos that I have not been able to download, and I would like to cancel my premium membership since I am within the required time frame. Could you assist me? Thank you.

The 10 first digits (only 10) of your license number or email address

0a4b1094b1

I confirm that I did not not paste my full license number

• I confirm

[jcfrog]

Hi,
You have been refunded. Should be available in a few business days.