Lifetime Chrome License – Extension Removed, Request Solution #2377
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Chrome Extensions and YouTube Warning Unfortunately, the Chrome Web Store does not allow extensions to download YouTube videos, so we were unable to include this feature in the Chrome extension version. You can use Video DownloadHelper to download YouTube videos in the Firefox version. |
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What's your issue?
I purchased a lifetime license for Video DownloadHelper for Chrome on 07/05/2024.
The Chrome extension has been removed, making it impossible to use. As this is a lifetime license, I should not be disadvantaged by the discontinuation of the product on Chrome.
I am requesting guidance on a fair solution, such as:
• Transferring my license to Firefox
• Offering an equivalent alternative for affected users
I expect that my lifetime license rights are respected and look forward to your prompt response.
The 10 first digits (only 10) of your license number or email address
e0e9a7ae10
I confirm that I did not not paste my full license number
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