Unable to Restore Premium License Purchased via (Chrome)

[reoroman14]

What's your issue?

Hello Video DownloadHelper Support Team,

I purchased a premium license for Video DownloadHelper on October-10-2024 while using the Chrome browser. Recently, I have been unable to restore my premium status within the extension.

Email used for purchase: [email protected]

I would appreciate your help on restoring my premium license.

The 10 first digits (only 10) of your license number or email address

No response

I confirm that I did not not paste my full license number

• I confirm

[jcfrog]

Hi,
I sent you an email.

[laisnick31]

Olá!

Comprei minha licença há 10 dias para Chrome e agora ela não está funcionando. Preciso saber quando volta a funcionar ou se conseguem converter para Mozzila Firefox! URGENTE!!!!

[jcfrog]

Hi,
What is not working with Chrome?