Download failed with Premium

[Aliennette]

Your question

Hello everyone,
I wanted to download an event on YouTube that lasted over 5 hours. With the free version, I had no problem downloading it, but it had the QR code. So I upgraded to the Premium version, and it stopped working.

The download stops randomly: 1:26, 1:52, 4:33...
Sometimes I even get this message: "Download failed.
Unfortunately, we failed to download this specific media."
If I'm following correctly, is it because I tried to download too many times?

I tried on another PC, and it worked the first time. However, I have a difference in quality. The file with the QR code was 11GB, while without it, it was 7GB.

Why isn't it working?

Thanks for your help.

Addon & CoApp version and details

version: 9.5.0.2
target: mozilla
channel: stable
lang: fr
coapp: {"found":true,"path":"C:\Program Files\DownloadHelper CoApp\vdhcoapp.exe","version":"2.0.19","new_version":false}
license: {"accepted":true,"email":"","key":"8251bf3a8aae4f25"}
platform: x86-64 win
UA: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0
{
"valid_license_message_has_been_displayed": true,
"privacy_accept": true,
"download_directory": "C:\Users\utilisateur\Desktop",
"last_download_directory": {
"__serializer_tag": "option_some",
"__serializer_value": {
"__serializer_tag": "primitive"
}
},
"never_show_no_incognito_msg_again": true,
"view_options": {
"all_tabs": false,
"low_quality": false,
"sort_by_status": true,
"sort_reverse": false,
"show_button_clean": true,
"show_button_clean_all": false,
"show_button_convert_local": false,
"hide_downloaded": false
},
"use_sidebar": true,
"open_count_store": 11,
"successfull_dl": 3
}