Missing runner logs

[SachinA2P]

Hi,

We are currently experiencing a problem where a specific step takes an unusually long time (around 20-30 minutes) to execute and eventually fails. Unfortunately, there are no logs for that particular step in the workflow(UI). Since the failing step is memory-intensive, it is crucial to have access to the logs in order to pinpoint the exact cause of the failure. I would greatly appreciate hearing from anyone who has encountered a similar issue, specifically where a step fails without any available logs, and if there are any recommended solutions to address it.

Thanks in advance.