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description: API to manage hotel room bookings, check availability, and apply loyalty benefits.
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x-sfdc:
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agent:
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topic:
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name: Hotel_Room_Reservation
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classificationDescription: This API allows agents to book, modify, and cancel hotel reservations, as well as apply loyalty upgrades.
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scope: Your job is to assist customers in booking hotel rooms based on their preferences, loyalty status, and availability. You should also be able to recommend upgrades if the customer qualifies.
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instructions:
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- Always check the customer's loyalty status before finalizing the booking.
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- If the preferred room type is unavailable, suggest alternative options with similar amenities.
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- Never confirm a reservation without validating payment information.
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- If the customer qualifies for an upgrade, apply it automatically and notify them.
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paths:
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/reservations:
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post:
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summary: Create a new hotel reservation
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description: Book a hotel room with specified preferences and apply loyalty upgrades if eligible.
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operationId: reservationCreate
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x-sfdc:
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agent:
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action:
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publishAsAgentAction: true
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requestBody:
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required: true
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description: customer-reservation
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content:
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application/json:
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schema:
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additionalProperties: false
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type: object
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x-sfdc:
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agent:
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action:
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isUserInput: true
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properties:
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customerId:
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type: string
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description: Unique identifier of the customer.
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checkInDate:
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type: string
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format: date
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description: Date of check-in.
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checkOutDate:
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type: string
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format: date
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description: Date of check-out.
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roomType:
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type: string
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enum: [Standard, Deluxe, Suite]
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description: Preferred room type.
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specialRequests:
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type: string
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description: Additional requests like pillow type or air freshener choice.
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responses:
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'201':
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description: Reservation successfully created
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content:
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application/json:
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schema:
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additionalProperties: false
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type: object
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x-sfdc:
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agent:
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action:
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isDisplayable: true
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privacy:
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isPii: true
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properties:
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reservationId:
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type: string
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description: Unique ID of the created reservation.
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upgradeApplied:
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type: boolean
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description: Indicates if a loyalty-based upgrade was applied.
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totalPrice:
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type: number
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format: float
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description: Final price after applying any discounts or upgrades.
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'400':
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description: Invalid input provided
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/reservations/reservationlookup:
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get:
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summary: Retrieve reservation details
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description: Get details of a specific reservation by ID.
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x-sfdc:
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agent:
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action:
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publishAsAgentAction: true
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operationId: reservationRetrieve
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requestBody:
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required: true
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description: customer-reservation
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content:
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application/json:
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schema:
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additionalProperties: false
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type: object
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x-sfdc:
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agent:
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action:
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isUserInput: true
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properties:
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reservationID:
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type: string
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description: Unique identifier of the reservation.
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