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Network Timeout #20000

@peterj71

Description

@peterj71

Checked for duplicates?

  • This issue is not a duplicate

Does it also happen in the desktop version?

  • This bug does not occur in the latest version of Anki Desktop

What are the steps to reproduce this bug?

Sync frequently times out and fails owing to internet routing issue since 1/1/2026. On Anki desktop the fix is to increase the Network Timeout under Tools; Preferences; Syncing. Please see forum post: https://forums.ankiweb.net/t/cant-sync-since-1-1-2026/68040/4

Expected behaviour

In Anki desktop the Network Timeout can be manually adjusted by the user under Tools; Preferences; Syncing. Please add similar feature under Settings; Sync in AnkiDroid.

Debug info

AnkiDroid Version = 2.23.2 (250313087304b98facfc4219c4db10311e91ea69)  
Backend Version = 0.1.62-anki25.09.2 (25.09.2 3890e12c9e48c028c3f12aa58cb64bd9f8895e30)  
Android Version = 15 (SDK 35)  
ProductFlavor = play  
Device Info = Xiaomi | Xiaomi | fuxi | fuxi_global | 2211133G | qcom  
Webview User Agent = Mozilla/5.0 (Linux; Android 15; 2211133G Build/AQ3A.240912.001; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/143.0.7499.116 Mobile Safari/537.36  
ACRA UUID = 97329a9f-42fd-4b8d-9941-e483f80c97a1  
FSRS = 5.1.0 (Enabled: false)  
Crash Reports Enabled = true

(Optional) Anything else you want to share?

No response

Research

  • I have checked the manual and the FAQ and could not find a solution to my issue
  • (Optional) I have confirmed the issue is not resolved in the latest alpha release (instructions)

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