Error accessing Cloudstack UI after installation

[ManuFe]

Hello team,

I've took interest in CloudStack a few days ago and tried to install it. I've got success but now I have a problem accessing the client UI in my browser.

My system for test is Ubuntu 18.04.6 LTS and CloudStack Relase is 4.20.0.0. I've followed the steps at https://docs.cloudstack.apache.org/en/4.20.0.0/installguide/management-server/index.html

Type of installation is single node management server with nfs and db on same host.

Java version:

openjdk 11.0.19 2023-04-18
OpenJDK Runtime Environment (build 11.0.19+7-post-Ubuntu-0ubuntu118.04.1)
OpenJDK 64-Bit Server VM (build 11.0.19+7-post-Ubuntu-0ubuntu118.04.1, mixed mode, sharing)

MySql version:
mysql Ver 14.14 Distrib 5.7.42, for Linux (x86_64) using EditLine wrapper

Database is configure and I have all grants for cloud user. I can access the database at localhost with no problem with command
mysql -u cloud -p cloud -h localhost

and the grants

mysql> show grants;
+----------------------------------------------------------------+
| Grants for cloud@localhost                                     |
+----------------------------------------------------------------+
| GRANT PROCESS ON *.* TO 'cloud'@'localhost'                    |
| GRANT ALL PRIVILEGES ON `cloud`.* TO 'cloud'@'localhost'       |
| GRANT ALL PRIVILEGES ON `cloud_usage`.* TO 'cloud'@'localhost' |
+----------------------------------------------------------------+

This is part of my db.properties

# management server clustering parameters, change cluster.node.IP to the machine IP address
# in which the management server is running
cluster.node.IP=127.0.0.1
cluster.servlet.port=9090
region.id=1

# CloudStack database settings
db.cloud.username=cloud
db.cloud.password=ENC(nV8er4pYAlcF8Fw/UK56Z7AL9CYPkPIwyKP6IsHbhFLM)
db.cloud.host=localhost
db.cloud.driver=jdbc:mysql
db.cloud.port=3306
db.cloud.name=cloud

And this is output of command for service status

systemctl status cloudstack-management
cloudstack-management.service - CloudStack Management Server
   Loaded: loaded (/lib/systemd/system/cloudstack-management.service; enabled; vendor preset: enabled)
   Active: active (running) since Sun 2025-01-26 13:20:11 CET; 40min ago
 Main PID: 5358 (java)

which shows some errors (i guess) in the second part

gen 26 13:20:21 mypc java[5358]:         at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97)
gen 26 13:20:21 mypc java[5358]:         at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
gen 26 13:20:21 mypc java[5358]:         at org.eclipse.jetty.util.component.ContainerLifeCycle.start(ContainerLifeCycle.java:169)
gen 26 13:20:21 mypc java[5358]:         at org.eclipse.jetty.server.Server.start(Server.java:423)
gen 26 13:20:21 mypc java[5358]:         at org.eclipse.jetty.util.component.ContainerLifeCycle.doStart(ContainerLifeCycle.java:110)
gen 26 13:20:21 mypc java[5358]:         at org.eclipse.jetty.server.handler.AbstractHandler.doStart(AbstractHandler.java:97)
gen 26 13:20:21 mypc java[5358]:         at org.eclipse.jetty.server.Server.doStart(Server.java:387)
gen 26 13:20:21 mypc java[5358]:         at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:73)
gen 26 13:20:21 mypc java[5358]:         at org.apache.cloudstack.ServerDaemon.start(ServerDaemon.java:199)
gen 26 13:20:21 mypc java[5358]:         at org.apache.cloudstack.ServerDaemon.main(ServerDaemon.java:112)

As of now I cannot access the http://localhost:8080/client/ address as it shows http 503.

Netstat output

netstat -tulpn | grep 8080
tcp6       0      0 :::8080                 :::*                    LISTEN      5358/java 

You can find attached my log
log.txt

There is a single sql exception about creating a table that already exists.

2025-01-26 11:00:34,007 ERROR [c.c.u.DatabaseUpgradeChecker] (main:[]) (logid:) Unable to execute upgrade script java.sql.SQLSyntaxErrorException: Table 'nsx_providers' already exists
2025-01-26 11:00:34,008 ERROR [c.c.u.DatabaseUpgradeChecker] (main:[]) (logid:) Unable to upgrade the database com.cloud.utils.exception.CloudRuntimeException: Unable to execute upgrade script
Caused by: java.sql.SQLSyntaxErrorException: Table 'nsx_providers' already exists

But relevant part of log seems linked to Bean Definition. There are many errors (under DEBUG/WARN) like this for different modules.
[o.a.c.s.m.m.i.DefaultModuleDefinitionSet] (main:[]) (logid:) Failed to start module [storage-volume-flasharray] due to: [Error creating bean with name 'org.springframework.beans.factory.config.PropertyPlaceholderConfigurer#0' defined in URL [jar:file:/usr/share/cloudstack-management/lib/cloudstack-4.20.0.0.jar!/META-INF/cloudstack/bootstrap/spring-bootstrap-context-inheritable.xml]: Cannot resolve reference to bean 'DefaultConfigResources' while setting bean property 'locations'; nested exception is org.springframework.beans.factory.NoSuchBeanDefinitionException: No bean named 'DefaultConfigResources' available]

How can I resolve?

Thank you for any help.

[rajujith]

@ManuFe Reinstalling the management server should help, the OS,Java,MySQL versions are not supported with CloudStack 4.20 https://docs.cloudstack.apache.org/en/4.20.0.0/releasenotes/compat.html

[ManuFe]

Hello @rajujith

Thnak you for the matrix. Anyway yesterday I've tried with the 24.04 ubuntu using the deb packages from the community and got not errors and the ui was accessible.

My problem initially was that I was already trying to donwload the release with Ubuntu 24.04 LTS and got some errors during compilation of source due to prerequisites and such following the exact commands of the installation guide so I could not terminate it.

Anyway using the already compiled packages I am able so.