Error downloading systemvms image on fresh instalation

[KuasarCloud]

Hey team,

Is download.cloudstack.org host having issues for dowloading? I'm trying to do a new deploy but https://download.cloudstack.org/systemvm/4.20/systemvmtemplate-4.20.0-x86_64-kvm.qcow2.bz2 is not working

/usr/share/cloudstack-common/scripts/storage/secondary/cloud-install-sys-tmplt -m /mnt/secondary -u https://download.cloudstack.org/systemvm/4.20/systemvmtemplate-4.20.0-x86_64-kvm.qcow2.bz2 -h kvm -F\n", "delta": "0:15:50.053882", "end": "2025-08-28 12:52:41.045897", "msg": "non-zero return code", "rc": 2, "start": "2025-08-28 12:36:50.992015", "stderr": "--2025-08-28 12:36:53-- https://download.cloudstack.org/systemvm/4.20/systemvmtemplate-4.20.0-x86_64-kvm.qcow2.bz2\nResolving download.cloudstack.org (download.cloudstack.org)... 89.222.120.3, 89.222.120.6, 89.222.120.9, ...\nConnecting to download.cloudstack.org (download.cloudstack.org)|89.222.120.3|:443... connected.\nHTTP request sent, awaiting response... 200 OK\nLength: 536985309 (512M) [application/x-bzip2]\nSaving to: ‘/usr/share/cloudstack-common/scripts/storage/secondary/9fa3d0d2-14bb-40f4-9700-1ec80de1798b.qcow2’\n\n

113K=1m44s\n\n2025-08-28 12:43:22 (286 KB/s) - Connection closed at byte 38320434. Retrying.\n\n--2025-08-28 12:43:26-- (try: 5) https://download.cloudstack.org/systemvm/4.20/systemvmtemplate-4.20.0-x86_64-kvm.qcow2.bz2\nConnecting to download.cloudstack.org (download.cloudstack.org)|89.222.120.3|:443... connected.\nHTTP request sent, awaiting response... No data received.\nRetrying.\n\n--2025-08-28 12:43:33-- (try: 6) https://download.cloudstack.org/systemvm/4.20/systemvmtemplate-4.20.0-x86_64-kvm.qcow2.bz2\nConnecting to download.cloudstack.org (download.cloudstack.org)|89.222.120.3|:443... connected.\nHTTP request sent, awaiting response... No data received.\nRetrying.\n\n--2025-08-28 12:43:47-- (try: 7) https://download.cloudstack.org/systemvm/4.20/systemvmtemplate-4.20.0-x86_64-kvm.qcow2.bz2\nConnecting to download.cloudstack.org (download.cloudstack.org)|89.222.120.3|:443... failed: Connection timed out.\nConnecting to download.cloudstack.org (download.cloudstack.org)|89.222.120.6|:443... failed: Connection timed out.\nConnecting to download.cloudstack.org (download.cloudstack.org)|89.222.120.9|:443... failed: Connection timed out.\nConnecting to download.cloudstack.org (download.cloudstack.org)|2a02:6ea0:f100::12|:443... failed: Network is unreachable.\nResolving download.cloudstack.org (download.cloudstack.org)... 79.127.214.69, 169.150.228.153, 2a02:6ea0:f100::12\nConnecting to download.cloudstack.org (download.cloudstack.org)|79.127.214.69|:443... failed: Connection timed out.\nConnecting to download.cloudstack.org (download.cloudstack.org)|169.150.228.153|:443... connected.\nUnable to establish SSL connection.", "stderr_lines": ["--2025-08-28 12:36:53-- https://download.cloudstack.org/systemvm/4.20/systemvmtemplate-4.20.0-x86_64-kvm.qcow2.bz2", "Resolving download.cloudstack.org (download.cloudstack.org)... 89.222.120.3, 89.222.120.6, 89.222.120.9, ...", "Connecting to download.cloudstack.org (download.cloudstack.org)|89.222.120.3|:443... connected.", "HTTP request sent, awaiting response... 200 OK", "Length: 536985309 (512M) [application/x-bzip2]", "Saving to: ‘/usr/share/cloudstack-common/scripts/storage/secondary/9fa3d0d2-14bb-40f4-9700-1ec80de1798b.qcow2’", "", " 0K .......... .......... .......... .......... .......... 0% 214 29d0h", " 50K .......... .......... .......... .......... .......... 0% 248K 14d12h", " 100K .......... .......... .......... .......... .......... 0% 348K 9d16h", " 150K

[weizhouapache]

@KuasarCloud
if you use the packages on download.cloudstack.org, this step is no longer needed during upgrade and fresh installation

[KuasarCloud]

Thanks @weizhouapache you mean that the command

/usr/share/cloudstack-common/scripts/storage/secondary/cloud-install-sys-tmplt is not longer needed, I see this log in my system

System VM template is not ready at zone [1], wait until it is ready to launch secondary storage VM.

[weizhouapache]

correct. it is not required as the systemvm templates are bundled in the cloudstack-management package
you can find them on your management server

/usr/share/cloudstack-management/templates/systemvm/

[KuasarCloud]

By the way image "SystemVM Template (KVM)" is not ready and when trying to do a wget I get connection timeouts

sudo wget https://download.cloudstack.org/systemvm/4.20/systemvmtemplate-4.20.0-x86_64-kvm.qcow2.bz2
--2025-08-28 18:07:49--  https://download.cloudstack.org/systemvm/4.20/systemvmtemplate-4.20.0-x86_64-kvm.qcow2.bz2
Resolving download.cloudstack.org (download.cloudstack.org)... 89.222.120.5, 89.222.120.3, 89.222.120.8, ...
Connecting to download.cloudstack.org (download.cloudstack.org)|89.222.120.5|:443... failed: Connection timed out.
Connecting to download.cloudstack.org (download.cloudstack.org)|89.222.120.3|:443... failed: Connection timed out.
Connecting to download.cloudstack.org (download.cloudstack.org)|89.222.120.8|:443... connected.
Unable to establish SSL connection

[weizhouapache]

the link works fine on my laptop and testing servers

@KuasarCloud