veeam B&R : ERROR while removing instance from backup offering

[rajujith]

ISSUE TYPE

• Bug Report

COMPONENT NAME

Logging

CLOUDSTACK VERSION

4.20-SNAPSHOT

CONFIGURATION

Veeam B&R provider configured with Veeam Backup and replication 12.2

SUMMARY

On removing the backup offering on an instance, although it gets removed there is an error in the management server log. The async job result is "success".

2024-11-06 07:38:54,643 DEBUG [o.a.c.b.v.VeeamClient] (API-Job-Executor-22:[ctx-f25b54d6, job-723, ctx-fd699c6a]) (logid:c2072895) Response received in GET request is: [HttpResponseProxy{HTTP/1.1 400 BadRequest [Cache-Control: private, Content-Length: 264, Content-Type: application/xml, Server: Microsoft-HTTPAPI/2.0, X-Frame-Options: SAMEORIGIN, X-XSS-Protection: 1; mode=block, Strict-Transport-Security: max-age=31536000, X-Content-Type-Options: nosniff, Date: Wed, 06 Nov 2024 07:38:54 GMT] ResponseEntityProxy{[Content-Type: application/xml,Content-Length: 264,Chunked: false]}}] for URL: [https://10.0.35.79:9398/api//jobs/null/includes].
2024-11-06 07:38:54,643 DEBUG [o.a.c.b.v.VeeamClient] (API-Job-Executor-22:[ctx-f25b54d6, job-723, ctx-fd699c6a]) (logid:c2072895) HTTP request failed, status code is [400], response is: [HttpResponseProxy{HTTP/1.1 400 BadRequest [Cache-Control: private, Content-Length: 264, Content-Type: application/xml, Server: Microsoft-HTTPAPI/2.0, X-Frame-Options: SAMEORIGIN, X-XSS-Protection: 1; mode=block, Strict-Transport-Security: max-age=31536000, X-Content-Type-Options: nosniff, Date: Wed, 06 Nov 2024 07:38:54 GMT] ResponseEntityProxy{[Content-Type: application/xml,Content-Length: 264,Chunked: false]}}].
2024-11-06 07:38:54,643 DEBUG [o.a.c.b.VeeamBackupProvider] (API-Job-Executor-22:[ctx-f25b54d6, job-723, ctx-fd699c6a]) (logid:c2072895) VM was removed from the job so could not remove again, trying to delete the veeam job now. org.apache.cloudstack.api.ServerApiException: Got invalid API status code returned by the Veeam server
        at org.apache.cloudstack.backup.veeam.VeeamClient.checkResponseOK(VeeamClient.java:215)
        at org.apache.cloudstack.backup.veeam.VeeamClient.removeVMFromVeeamJob(VeeamClient.java:573)
        at org.apache.cloudstack.backup.VeeamBackupProvider.removeVMFromBackupOffering(VeeamBackupProvider.java:201)

STEPS TO REPRODUCE

1. Remove the backup offering from instance.
2. Watch the logs.

EXPECTED RESULTS

There shouldn't be any error in the management server log while removing an instance from the backup offering. 

ACTUAL RESULTS

There is an unexpected error in the management server log while removing an instance from the backup offering. 

[weizhouapache]

@rajujith
just to confirm, irrespect to the error log, the operation still succeeded, right ?

[rajujith]

@rajujith just to confirm, irrespect to the error log, the operation still succeeded, right ?

Yes.

[DaanHoogland]

@abh1sar are you still looking into this?

[abh1sar]

@DaanHoogland yes, will work on this in the upcoming week.