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score updates and fluctuations
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sources/platform/actors/publishing/quality_score.mdx

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@@ -11,7 +11,7 @@ The Actor quality score is a metric that evaluates your Actor's performance acro
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## How to view your score
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Navigate to **Console >Insights > Actor Quality**, and then select your Actor.
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Navigate to **Console > Insights > Actor quality**, and then select your Actor.
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![Actor quality score](./images/actor-quality-score.png)
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The platform provides in-app recommendations to help you identify improvement opportunities and optimize your Actor's quality score.
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:::note Score updates are not immediate
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_Score updates_: The Actor quality score recalculates several times per day. Changes you make to your Actor may take time to reflect in your score, and improvement recommendations may continue to appear in the Actor quality dashboard for a period after you have addressed the underlying issues.
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The Actor quality score recalculates several times per day. Changes you make to your Actor may not immediately reflect in your score or improvement recommendations. Improvement recommendations may continue to appear for a period of time after you have addressed the underlying issues.
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:::
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_Score fluctuations_: Your quality score may change even without you modifying your Actor. This happens for two main reasons: First, your score is influenced by how well your Actor performs relative to other Actors on the platform. As other Actors improve or decline, your relative position may shift. Second, the quality score algorithm continues to evolve with new properties being added and adjustments to existing calculations.
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There are eight quality categories:
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