Reporting Issues

Think you've found a bug? Awesome! I'd love to hear about it.

First Steps

• Search to see if the issue has already been reported. You can add additional information to an existing report that may help to resolve the issue.
  • More information on searching issues
• Make sure you are using the latest version of WordPress. SLB only officially supports the latest version of WordPress.
• Make sure you are using the latest version of SLB as your issue may have already been resolved in an update
• If you've recently updated SLB, make sure you've cleared your browser's cache completely to load the latest code
• Deactivate other plugins and custom themes (e.g. use the default theme) to confirm that the issue you are experiencing is connected to SLB
• Check for conflicts with other plugins

Report that Issue

When reporting an issue, please provide the following information to get the issue resolved as quickly as possible:

• URL of page exhibiting bug
• Version of SLB installed
• Other plugins installed
• Browser(s) with issue (Firefox, Chrome, etc.)

Remember: If you are the first one to report a bug, then the fix is named after you.

Report your issue now