Merge pull request #631 from per1234/illegal-report-procedure

Update manager's illegal content report handling procedure

Author: per1234

content/categories/staff/moderation/_topics/moderator-instructions/1.md

@@ -207,18 +207,54 @@ See the ["**Inappropriate behavior**" instructions](#deal-with-inappropriate-beh
 
 ##### Procedure for forum manager
 
+---
+
+❗ A notification must be sent for all "**Illegal**" flags, regardless of merit.
+
+---
+
+1. [Review the flag](#review-flag).
+1. Take a screenshot of the flagged post.
 1. Send notification of report via the channel specified in [the DSA policy document](https://arduino.cc/en/digital-services-act):
+   - **If the content was found to be inappropriate:**
 
-   ```text
-   A user has flagged an Arduino Forum post as containing illegal content:
+     ```text
+     A user has flagged an Arduino Forum post as containing illegal content:
 
-   <!-- TODO: link to flag -->
-   ```
+     <!-- TODO: flag URL -->
 
-   - ❗ A notification must be sent for all "**Illegal**" flags, regardless of merit.
-   - **ⓘ** The link to the flag is available from the timestamp at the top of the review queue item.
+     (the flag is only accessible to forum accounts that have staff privileges)
 
-1. [Review the flag](#review-flag).
+     Screenshot of the flagged post:
+
+     <!-- TODO: paste screenshot here -->
+
+     The post has been deleted and the post author's forum account permanently suspended.
+     ```
+
+   - **If the content was found to be acceptable:**
+
+     ```text
+     A user has flagged an Arduino Forum post as containing illegal content:
+
+     <!-- TODO: flag URL -->
+
+     (the flag is only accessible to forum accounts that have staff privileges)
+
+     Screenshot of the flag:
+
+     <!-- TODO: paste screenshot here -->
+
+     The flagged post:
+
+     <!-- TODO: post URL -->
+
+     After a review, the flagged post was determined to not contain illegal content and thus the post was not subjected to moderation, nor the post author to disciplinary action.
+     ```
+
+---
+
+**ⓘ** The link to the flag is available from the timestamp at the top of the review queue item.
 
 ---