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content/Software Support/Upload/If-Arduino-IDE-detects-a-different-board-than-the-one-youve-connected.md

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@@ -42,21 +42,4 @@ If the Reset symbol is not present, click "Select other board and port" at the b
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* If you're using an **Arduino UNO R4 WiFi**, but it's being detected as an ESP32 board, the USB bridge firmware may be missing. To solve the issue, follow [these instructions to restore the firmware using espflash](https://support.arduino.cc/hc/en-us/articles/16379769332892-Restore-the-USB-connectivity-firmware-on-UNO-R4-WiFi-with-espflash).
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---
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<a id="misidentified-uno-mega-nano"></a>
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## If Arduino UNO (Rev3 or earlier), Mega, or classic Nano is misidentified
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* If your **UNO (Rev3 or earlier)** or **Mega** board is recognized as any of the following, it may indicate that the USB-to-Serial firmware is missing or corrupted:
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* Unknown Device
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* Composite Device
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* ATmega16u2 DFU
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* Atmega8U2 DFU
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To solve the issue, [flash the USB-to-serial firmware](https://support.arduino.cc/hc/en-us/articles/4408887452434-Flash-the-USB-to-serial-firmware-for-UNO-Rev3-and-earlier-and-Mega-boards).
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* If you're using a **classic Nano**, but it's being detected as "USB Serial Port" <!-- on Windows --> or another generic name, the FTDI drivers may be missing. To solve the issue, follow [install the FTDI drivers](https://support.arduino.cc/hc/en-us/articles/4411305694610-Install-or-update-FTDI-drivers).
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content/Software Support/Upload/If-your-board-is-not-detected-by-Arduino-IDE.md

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> [!NOTE]
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> If you're using Arduino Cloud Editor, see [If your board is not detected by Arduino Cloud Editor](https://support.arduino.cc/hc/en-us/articles/360018131160-If-your-board-is-not-detected-by-Arduino-Cloud-Editor).
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## Troubleshooting
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## Troubleshooting steps
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### 1. Identify the problem
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### 1. Disconnect and reconnect your board
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* **Incorrect Board Identification**: If Arduino IDE incorrectly identifies your board with a generic name or as a different board type, see [If Arduino IDE detects a different board than the one you've connected](https://support.arduino.cc/hc/en-us/articles/12070802257436-If-Arduino-IDE-detects-a-different-board-than-the-one-you-ve-connected) instead.
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* **Unknown Devices**: If the board selector in Arduino IDE displays “Unknown” devices, refer to [If there are “Unknown” devices in the board selector and without a board name in the Tools > Port menu](add link) instead.
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* **Missing Board**: If your Arduino board is missing from the board selector or from the Tools > Port menu in Arduino IDE, proceed to the instructions below.
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1. Disconnect and reconnect your board to reset its power.
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1. Check for any system notifications that may prompt you to grant USB device permissions, and allow them if they appear.
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1. If the Tools > Port menu is open, close and reopen it to refresh the list of available devices.
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### 2. Check board connection
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A common reason for a board not being detected is an issue with the USB connection. Follow the steps below to ensure a proper setup:
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A common reason for a board not being detected is an issue with the USB connection. Follow the instructions below to ensure a proper setup:
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* *Use a Data USB Cable*: Connect your board with a data USB cable, not a charging-only cable.
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* *Test the USB Cable*: Check that the USB cable is not damaged. You can verify this by testing the cable with another device or by trying a different cable.
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* *Connect directly*: connect the board directly into your computer instead of through a USB hub.
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* *Try a Different USB Port*: If the board is still not detected, connect it to a different USB port on your computer.
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* *Check power*: Verify that your device powers on—at least one LED should be lit.
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* *Test the USB Cable*: Confirm the cable is working by testing it with another device or trying a different cable.
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* *Connect directly*: Connect the board directly to your computer instead of through a USB hub.
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* *Try a Different USB Port*: If the board is still not detected, try a different USB port on your computer.
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* *Check power*: Verify that at least one LED on your board lights on.
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* *Disconnect jumper cables*: Remove any jumper cables connected to the board’s pins, as they may interfere with detection.
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### 3. Try a bootloader reset if your board supports it
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1. Find the reset button on the board.
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2. Press the button two times in succession.
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2. Press the button two times in quick succession.
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![The RESET button on Arduino Zero with an "x2" label graphic.](img/zero-reset-button-double.png)
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3. An orange LED will fade in and out, indicating that the board is in bootloader mode,
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3. An on-board LED will fade in and out, indicating that the board is in bootloader mode.
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4. Check the board selector or _Tools > Port_ again to see if your board is now detected.
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### 4. Check for additional system information
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### 4. Check if your board appears as "Unknown" or as a board with a different name
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* **Unknown Devices**: If the board selector in Arduino IDE displays “Unknown” devices, refer to [If there are “Unknown” devices in the board selector and without a board name in the Tools > Port menu](addlink) instead.
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* **Incorrect Board Identification**: If Arduino IDE incorrectly identifies your board with a generic name or as a different board type, see [If Arduino IDE detects a different board than the one you've connected](https://support.arduino.cc/hc/en-us/articles/12070802257436-If-Arduino-IDE-detects-a-different-board-than-the-one-you-ve-connected) instead.
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If Arduino IDE is not displaying a port for your board, you may still get some information by using a dedicated software utility:
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### 5. Check for additional system information
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If Arduino IDE is not displaying a port for your board, you can use a dedicated software utility to confirm whether the board is recognized by your computer:
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<table>
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<tbody>
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</table>
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> [!TIP]
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> You can use this information to determine if the board is being detected by the computer but not by the Arduino IDE.
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Here are some cases to look out for:
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* **Classic Nano** : If you're using a **classic Nano**, but it's being detected as "USB Serial Port" <!-- on Windows --> or another generic name, the FTDI drivers may be missing. To solve the issue, follow [install the FTDI drivers](https://support.arduino.cc/hc/en-us/articles/4411305694610-Install-or-update-FTDI-drivers).
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* If you're using an **UNO (Rev3 or earlier)** or **Mega** board, missing or corrupted USB-to-Serial firmware may cause the board to be recognized as any of the following:
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* Unknown Device
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* Composite Device
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* ATmega16u2 DFU
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* Atmega8U2 DFU
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To solve the issue, [flash the USB-to-serial firmware](https://support.arduino.cc/hc/en-us/articles/4408887452434-Flash-the-USB-to-serial-firmware-for-UNO-Rev3-and-earlier-and-Mega-boards).
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