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Create Agent -> Cloud Agent
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content/Arduino Cloud/Arduino IoT Cloud/Add-and-connect-a-device-to-Arduino-Cloud.md

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@@ -11,7 +11,7 @@ Connecting a new device to Arduino Cloud consists of three steps:
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2. [Configure the device as a Thing](#create-thing). This will generate a sketch that can be uploaded to the device, allowing it to connect to Arduino Cloud.
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3. [Upload the sketch to the device](#upload-sketch). Upload the Thing sketch to the device.
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You'll need an Arduino account and the [Arduino Create Agent](https://support.arduino.cc/hc/en-us/articles/360014869820) installed and running on your computer.
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You'll need an Arduino account and the [Arduino Cloud Agent](https://support.arduino.cc/hc/en-us/articles/360014869820) installed and running on your computer.
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---
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content/Arduino Cloud/Arduino IoT Cloud/If-your-device-cant-be-added-to-Arduino-Cloud.md

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1. Make sure you're using a [compatible device](https://support.arduino.cc/hc/en-us/articles/360016077320-What-devices-can-be-used-with-Arduino-IoT-Cloud-).
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2. [Check if the Arduino Create Agent is installed and running](https://support.arduino.cc/hc/en-us/articles/4980687506844-Check-if-the-Arduino-Create-Agent-is-installed-and-running), then click **Try again**.
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2. [Check if the Arduino Cloud Agent is installed and running](https://support.arduino.cc/hc/en-us/articles/4980687506844), then click **Try again**.
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> [!NOTE]
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> If you're using a **Chromebook** and [Arduino Cloud for Chromebook](https://support.arduino.cc/hc/en-us/articles/360016495639-Use-Arduino-with-Chromebook), there's no need to install the Arduino Create Agent.
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> If you're using a **Chromebook** and [Arduino Cloud for Chromebook](https://support.arduino.cc/hc/en-us/articles/360016495639-Use-Arduino-with-Chromebook), there's no need to install the Arduino Cloud Agent.
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3. Double-press the reset button on the board to put the board in [bootloader mode](https://support.arduino.cc/hc/en-us/articles/5779192727068-Reset-your-board#bootloader-mode), then click **Try Again**.
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1. Close any instances of Arduino IDE and other applications that may be using the port.
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2. [Check if the Arduino Create Agent is installed and running](https://support.arduino.cc/hc/en-us/articles/4980687506844-Check-if-the-Arduino-Create-Agent-is-installed-and-running). If you're using [Arduino Cloud for Chromebook](https://support.arduino.cc/hc/en-us/articles/360016495639-Use-Arduino-with-Chromebook), you can skip this step.
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2. [Check if the Arduino Cloud Agent is installed and running](https://support.arduino.cc/hc/en-us/articles/4980687506844). If you're using [Arduino Cloud for Chromebook](https://support.arduino.cc/hc/en-us/articles/360016495639-Use-Arduino-with-Chromebook), you can skip this step.
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3. Reconnect the device to the computer and make sure the power LED lights up.
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360013896579-Use-the-Firmware-Updater-in-Arduino-IDE">Update the firmware in Arduino IDE</a>
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### "Arduino Create Agent not found"
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### "Arduino Cloud Agent not found"
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> [!NOTE]
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> If you're using a **Chromebook** and [Arduino Cloud for Chromebook](https://support.arduino.cc/hc/en-us/articles/360016495639-Use-Arduino-with-Chromebook), you can skip this step.
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1. If you haven't done so already, [install the agent](https://create.arduino.cc/getting-started/plugin/welcome).
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2. If you have installed the agent but still encounter this warning, see [If Arduino Create Agent isn't detected](https://support.arduino.cc/hc/en-us/articles/360016466600-Warning-To-upload-a-sketch-via-USB-port-make-sure-the-Agent-is-installed-and-running-on-this-computer).
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2. If you have installed the agent but still encounter this warning, see [If Arduino Cloud Agent isn't detected](https://support.arduino.cc/hc/en-us/articles/360016466600-Warning-To-upload-a-sketch-via-USB-port-make-sure-the-Agent-is-installed-and-running-on-this-computer).
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content/Arduino Cloud/Cloud Editor/Boards-compatible-with-the-Cloud-Editor.md

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## Cloud Editor on Windows, macOS, and Linux
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To use the Cloud Editor on Windows, macOS, and Linux, you need to install the <a class="link-up-right" href="https://create.arduino.cc/getting-started/plugin/welcome">Arduino Create Agent</a>.
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To use the Cloud Editor on Windows, macOS, and Linux, you need to install the <a class="link-up-right" href="https://create.arduino.cc/getting-started/plugin/welcome">Arduino Cloud Agent</a>.
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These boards are supported:
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title: "If the Arduino Create Agent isn't detected"
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title: "If the Arduino Cloud Agent isn't detected"
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---
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Learn what to do if the Arduino Create Agent isn't detected by the [Arduino Cloud](https://cloud.arduino.cc/).
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Learn what to do if the Arduino Cloud Agent isn't detected by the [Arduino Cloud](https://cloud.arduino.cc/).
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If you haven't done so, [install the Arduino Create Agent](https://create.arduino.cc/getting-started/plugin/welcome). If you still encounter one of the warnings bellow, follow the [troubleshooting steps](#troubleshooting).
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If you haven't done so, [install the Arduino Cloud Agent](https://create.arduino.cc/getting-started/plugin/welcome). If you still encounter one of the warnings bellow, follow the [troubleshooting steps](#troubleshooting).
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* `Arduino Create Agent not found`
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* `Arduino Cloud Agent not found`
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* `To upload a sketch via USB port, make sure the Agent is installed and running on this computer`
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## Troubleshooting
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1. Check if the [Arduino Create Agent is running](https://support.arduino.cc/hc/en-us/articles/4980687506844-Check-if-the-Arduino-Create-Agent-is-installed-and-running), since sometimes it may be **off** or **paused**.
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1. Check if the [Arduino Cloud Agent is running](https://support.arduino.cc/hc/en-us/articles/4980687506844), since sometimes it may be **off** or **paused**.
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2. If you are using [Brave Browser](https://brave.com/), see [Use Arduino Cloud with Brave Browser](https://support.arduino.cc/hc/en-us/articles/10482021304988-Use-Arduino-Cloud-with-Brave-Browser).
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3. **If you're using Safari on macOS:** Check if the HTTPS certificate for Safari has been installed:
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1. Open the Arduino Create Agent menu (Look for the ![Arduino Create Agent icon](img/create-agent-logo-mac.png) icon in the top-right of the menu bar of macOS).
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1. Open the Arduino Cloud Agent menu (Look for the ![Arduino Cloud Agent icon](img/cloud-agent-logo-mac.png) icon in the top-right of the menu bar of macOS).
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2. Click on the **Manage HTTPS certificate** menu and make sure that the certificate is installed and trusted.
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If it’s not, you can click on the button "Install the certificate for Safari".
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3. Enter the administrative credentials, if prompted.
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4. Refresh the Safari browser window.
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4. If you're using the [Create Agent on a Mac computer with an Apple Silicon processor](https://github.com/arduino/arduino-create-agent#apple-m1-support) (e.g. Apple M1 chip), make sure to [install Rosetta 2](https://support.apple.com/en-us/HT211861).
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4. If you're using the [Cloud Agent on a Mac computer with an Apple Silicon processor](https://github.com/arduino/arduino-create-agent#apple-m1-support) (e.g. Apple M1 chip), make sure to [install Rosetta 2](https://support.apple.com/en-us/HT211861).
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If you are still having issues, [uninstall the Arduino Create Agent](https://support.arduino.cc/hc/en-us/articles/360014869840) and [reinstall it](https://create.arduino.cc/getting-started/plugin/welcome).
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If you are still having issues, [uninstall the Arduino Cloud Agent](https://support.arduino.cc/hc/en-us/articles/360014869840) and [reinstall it](https://create.arduino.cc/getting-started/plugin/welcome).

content/Arduino Cloud/Cloud Editor/If-your-board-is-not-detected-by-Arduino-Cloud-Editor.md

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2. Check that your device is powered. One or more more LEDs should be lit.
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3. Ensure you've connected your board with a working data USB cable.
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4. If you haven't done so already, [install Arduino Create Agent](https://create.arduino.cc/getting-started/plugin/welcome).
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5. [Check if the Arduino Create Agent is installed and running](https://support.arduino.cc/hc/en-us/articles/4980687506844-Check-if-the-Arduino-Create-Agent-is-installed-and-running).
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4. If you haven't done so already, [install Arduino Cloud Agent](https://create.arduino.cc/getting-started/plugin/welcome).
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5. [Check if the Arduino Cloud Agent is installed and running](https://support.arduino.cc/hc/en-us/articles/4980687506844).
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6. **If you're using Safari on macOS:** Check if the HTTPS certificate for Safari has been installed:
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1. Open the Arduino Create Agent menu (Look for the ![Arduino Create Agent icon](img/create-agent-logo-mac.png) icon in the top-right of the menu bar of macOS).
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1. Open the Arduino Cloud Agent menu (Look for the ![Arduino Cloud Agent icon](img/cloud-agent-logo-mac.png) icon in the top-right of the menu bar of macOS).
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2. Click on the **Manage HTTPS certificate** menu and make sure that the certificate is installed and trusted.
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If it’s not, you can click on the button "Install the certificate for Safari".
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3. Enter the administrative credentials, if prompted.

content/Arduino Cloud/Cloud Editor/Open-the-Cloud-Editor.md

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To upload sketches to connected Arduino boards, please install the following software:
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- **For Windows, macOS, or Linux:** [Install the Arduino Create Agent](https://support.arduino.cc/hc/en-us/articles/360014869820-Install-the-Arduino-Create-Agent).
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- **For Windows, macOS, or Linux:** [Install the Arduino Cloud Agent](https://support.arduino.cc/hc/en-us/articles/360014869820).
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- **For Chromebook:** [Install Arduino Cloud for Chromebook](https://support.arduino.cc/hc/en-us/articles/360016495639-Use-Arduino-with-Chromebook#install-arduino-cloud-for-chromebook).

content/Arduino Cloud/Cloud Editor/Use-Arduino-Cloud-with-Brave-Browser.md

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To use [Brave Browser](https://brave.com/) with Arduino Cloud it is necessary to create a custom filter that allows communication between Brave Browser and the [Arduino Create Agent](https://create.arduino.cc/getting-started/plugin/welcome).
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To use [Brave Browser](https://brave.com/) with Arduino Cloud it is necessary to create a custom filter that allows communication between Brave Browser and the [Arduino Cloud Agent](https://create.arduino.cc/getting-started/plugin/welcome).
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1. Click _Save changes_.
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The Arduino Create Agent will then be able to detect your board, and Arduino Cloud should work as expected.
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The Arduino Cloud Agent will then be able to detect your board, and Arduino Cloud should work as expected.

content/Arduino Cloud/Cloud Editor/What-Operating-Systems-are-supported-by-the-Cloud-Editor.md

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Arduino Cloud Editor can be accessed through a web browser, allowing you to easily read, edit, and verify your code anywhere.
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To use the Cloud Editor on **Windows, macOS, and Linux**, you need the Arduino Create Agent to connect your physical boards/devices to the Cloud. Follow the steps in [the Arduino Create Agent installation guide](https://create.arduino.cc/getting-started/plugin/welcome) to set it up.
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To use the Cloud Editor on **Windows, macOS, and Linux**, you need the Arduino Cloud Agent to connect your physical boards/devices to the Cloud. Follow the steps in [the Arduino Cloud Agent installation guide](https://create.arduino.cc/getting-started/plugin/welcome) to set it up.
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If you are using **Chrome OS**, see [Use Arduino with Chromebook](https://support.arduino.cc/hc/en-us/articles/360016495639-Use-Arduino-with-Chromebook).
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title: About Arduino Create Agent on macOS Ventura
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title: About Arduino Cloud Agent on macOS Ventura
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> [!NOTE]
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> MacOS Ventura introduced new security requirements that resulted in issues running or installing the Arduino Create Agent. As a temporary solution, a special release[^1] was made for macOS Ventura with the auto-update feature disabled. These issues have been resolved in newer releases (1.3.0+).
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> MacOS Ventura introduced new security requirements that resulted in issues running or installing the Arduino Cloud Agent. As a temporary solution, a special release[^1] was made for macOS Ventura with the auto-update feature disabled. These issues have been resolved in newer releases (1.3.0+).
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Learn about using the Arduino Create Agent on macOS Ventura.
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Learn about using the Arduino Cloud Agent on macOS Ventura.
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## Arduino Create Agent 1.3.0+ supports macOS Ventura
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## Arduino Cloud Agent 1.3.0+ supports macOS Ventura
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[^1]: <https://github.com/arduino/arduino-create-agent/releases/tag/1.2.7-ventura>
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Here's how to get the latest version:
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* If you're installing Arduino Create Agent for the first time, use the **[Arduino Create agent installation guide](https://create.arduino.cc/getting-started/plugin/welcome)** to get the latest version.
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* If you previously installed the **1.2.7-ventura** version, see [Manually upgrade from Create Agent 1.2.7-ventura on macOS](#1.2.7-ventura-upgrade).
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* Unsure which version you have? See [Check your Create Agent version](#check-version).
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* If you're installing Arduino Coud Agent for the first time, use the **[Arduino Cloud agent installation guide](https://create.arduino.cc/getting-started/plugin/welcome)** to get the latest version.
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* If you previously installed the **1.2.7-ventura** version, see [Manually upgrade from Cloud Agent 1.2.7-ventura on macOS](#1.2.7-ventura-upgrade).
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* Unsure which version you have? See [Check your Cloud Agent version](#check-version).
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<a id="check-version"></a>
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## Check your Create Agent version
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## Check your Cloud Agent version
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Here's how to check the version when the Create Agent is running:
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1. In the macOS menu bar, find the ![Create Agent icon](img/create-agent-logo-mac.png) status menu icon.
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2. Click the ![Create Agent icon](img/create-agent-logo-mac.png) icon to open the status menu.
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3. Check the version number in the first row:
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![The status menu.](img/agent-version-1.2.7-ventura.png)
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[Find more information here](https://support.arduino.cc/hc/en-us/articles/4407002993426)
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<a id="1.2.7-ventura-upgrade"></a>
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## Manually upgrade from Create Agent 1.2.7-ventura on macOS
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## Manually upgrade from Cloud Agent 1.2.7-ventura on macOS
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Follow these steps to uninstall 1.2.7-ventura:
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1. If the Create Agent is running, select ![Create Agent icon](img/create-agent-logo-mac.png) **> Quit Agent** in the menu bar.
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1. If the Cloud Agent is running, select ![Cloud Agent icon](img/cloud-agent-logo-mac.png) **> Quit Agent** in the menu bar.
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2. Open Finder and go to your user folder. If you're having trouble finding it, right-click Downloads or Documents in the sidebar, and select _Show in Enclosing Folder_, or press <kbd>Shift</kbd> + <kbd>⌘</kbd> + <kbd>H</kbd>.
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3. Open the Applications folder (`~/Applications`) within your user folder.
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4. Manually remove the ArduinoCreateAgent folder, or run the `uninstall.app` inside it.
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4. Manually remove the ArduinoCloudAgent folder, or run the `uninstall.app` inside it.
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Now you're ready to install the latest Create Agent release:
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Now you're ready to install the latest Cloud Agent release:
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1. Open the **[Arduino Create agent installation guide](https://create.arduino.cc/getting-started/plugin/welcome)**.
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1. Open the [Arduino Cloud agent installation guide](https://create.arduino.cc/getting-started/plugin/welcome).
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2. Follow the instructions. If you need help, see [Install the Arduino Create Agent](https://support.arduino.cc/hc/en-us/articles/360014869820-Install-the-Arduino-Create-Agent).
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2. Follow the instructions. If you need help, see [Install the Arduino Cloud Agent](https://support.arduino.cc/hc/en-us/articles/360014869820).

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