Create If-your-Arduino-UNO-Q-is-not-detected-by-Arduino-App-Lab.md

Author: seaxwi

content/Software Support/Arduino App Lab/If-your-Arduino-UNO-Q-is-not-detected-by-Arduino-App-Lab.md

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+---
+title: "If your Arduino UNO Q is not detected by Arduino App Lab"
+---
+
+When Arduino App Lab starts, it will look for Arduino UNO Q boards connected on a USB port, [TODO]
+
+In this article:
+
+- [If your board is not detected via USB](#if-your-board-is-not-detected-via-usb)
+- [If your board is not detected via Wi-Fi](#if-your-board-is-not-detected-via-wi-fi)
+- [If your board is still not detected](#if-your-board-is-not-detected-via-wi-fi)
+
+---
+
+## If your board is not detected via USB
+
+Try again after each step:
+
+1. [Disconnect and reconnect your board](#disconnect-and-reconnect-your-board)
+2. [Check board connections](#check-board-connections)
+
+### 1. Disconnect and reconnect your board {#disconnect-and-reconnect-your-board}
+
+  1. Disconnect and reconnect your board to reset its power.
+  1. Verify that at least one LED on your board lights on.<!-- TODO -->
+  1. Wait for the Arduino UNO Q to fully boot up. AT first, the LED matrix will display a swirling animation the shape of the Arduino logo. Once the board has finished booting, the LED matrix will instead  display a heartbeat animation.
+  1. Check for any system notifications that may prompt you to grant USB device permissions, and allow them if they appear.
+
+### 2. Check board connections {#check-board-connections}
+
+A common reason for a board not being detected is an issue with the USB connection. Follow the instructions below to ensure a proper setup:
+
+- *Use a Data USB Cable*: Connect your board with a data USB cable, not a charging-only cable.
+- *Test the USB Cable*: Confirm the cable is working by testing it with another device or trying a different cable.
+- *Connect directly*: Connect the board directly to your computer instead of through a USB hub.
+- *Try a Different USB Port*: If the board is still not detected, try a different USB port on your computer.
+- *Disconnect jumper cables*: Remove any jumper cables connected to the board’s pins, as they may interfere with detection.
+
+Some USB accessories are not compatible with Arduino UNO Q:
+
+- Arduino UNO Q is not compatible with Apple USB-C hubs.
+- Arduino UNO Q may not be detected when connected to USB-A ports on some USB hubs.
+
+---
+
+## If your board is not detected via Wi-Fi
+
+Try again after each step:
+
+1. [Restart your board](#restart-your-board)
+2. [Check your Wi-Fi configuration](#check-your-wi-fi-configuration)
+
+> [!IMPORTANT]
+> To detect a UNO Q via Wi-Fi, you first need to connect to it via USB and configure the network connection.
+
+### 1. Restart your board {#restart-your-board}
+
+1. Disconnect and reconnect UNO Q from it's power supply.
+1. Verify that at least one LED on your board lights on.
+1. Wait for the Arduino UNO Q to fully boot up. AT first, the LED matrix will display a swirling animation the shape of the Arduino logo. Once the board has finished booting, the LED matrix will instead  display a heartbeat animation.
+
+### 2. Check your Wi-Fi configuration {#check-your-wi-fi-configuration}
+
+1. Ensure that your Wi-Fi router or access point is turned on and accessible.
+1. Ensure that your computer and your UNO Q board are connected to the same Wi-Fi network.
+1. Verify that your UNO Q board has the correct Wi-Fi name and password in [Single-Board Computer mode](https://docs.arduino.cc/tutorials/uno-q/single-board-computer/).