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Merge pull request #437 from arduino/Improvements-to-Review,-change,-or-cancel-an-Arduino-Cloud-plan-
Improvements to "Review, change, or cancel an Arduino Cloud plan" [HC-1184]
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content/Arduino Cloud/General Cloud/Review-change-or-cancel-an-Arduino-Cloud-plan.md

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@@ -3,10 +3,12 @@ title: "Review, change, or cancel an Arduino Cloud plan"
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id: 4401881299090
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---
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You can review, change or cancel your Arduino Cloud plan at any time:
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You can review, change or cancel your Arduino Cloud plan at any time.
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In this article:
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* [Review your current plans](#review)
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* [Understand which space each plan is associated to](#space-plan-association)
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* [Understand where plan features are active](#space-plan-association)
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* [Change payment method and billing info](#payment-and-billing)
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* [Modify a plan](#switch)
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* [Cancel a plan](#cancel)
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## Review your current plans
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1. Open the **My Plans** page by
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* going directly to [store.arduino.cc/digital/subscriptions/plans](https://store.arduino.cc/digital/subscriptions/plans)
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1. Open the **My Plans** page by:
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* going directly to [digital-store.arduino.cc/subscriptions/plans](https://digital-store.arduino.cc/subscriptions/plans)
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* or clicking *![profile symbol](img/symbol_profile.png) > My Plans* from anywhere on the Arduino website (when signed in).
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2. Review your plans and the subscription period, payment method, and billing info for any paid plans.
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## Understand where plan features are active
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Each plan is associated to one space in Arduino Cloud.
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On the [My plans](#review) page, you can what space the features for each plan is active in:
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Each plan is associated with a specific space in Arduino Cloud. Go to [My Plans](https://digital-store.arduino.cc/subscriptions/plans) to see where the features of each plan are active:
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* Individual plans (Entry, Maker, and Maker Plus) increase the limits of your **Private Space**.
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* Enterprise plans increase the limits of the shared space displayed below the text "Enterprise Plan".
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## Change payment method and billing info
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1. Open the **My Plans** page by
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* going directly to [store.arduino.cc/digital/subscriptions/plans](https://store.arduino.cc/digital/subscriptions/plans)
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1. Open the **My Plans** page by:
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* going directly to [digital-store.arduino.cc/subscriptions/plans](https://digital-store.arduino.cc/subscriptions/plans)
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* or clicking *![profile symbol](img/symbol_profile.png) > My Plans* from anywhere on the Arduino website (when signed in).
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2. Under **Payment method**, click CHANGE to update your payment method.
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3. Under **Billing info**, click CHANGE to update your billing info.
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## Modify a plan
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1. Open the **My Plans** page by
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* going directly to [store.arduino.cc/digital/subscriptions/plans](https://store.arduino.cc/digital/subscriptions/plans)
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> [!NOTE]
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>
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> * School and Enterprise plans can only be modified by the **subscription admin**.
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>
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> * If you need to upgrade from an Individual to an Enterprise plan, [contact us](https://www.arduino.cc/en/contact-us/) for assistance.
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1. Open the **My Plans** page by:
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* going directly to [digital-store.arduino.cc/subscriptions/plans](https://digital-store.arduino.cc/subscriptions/plans)
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* or clicking *![profile symbol](img/symbol_profile.png) > My Plans* from anywhere on the Arduino website (when signed in).
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2. Find the plan you want to change.
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3. Click MODIFY PLAN.
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!["Monthly" and "Maker Plus" options selected in the "Modify plan" page](img/modify-plan.png)
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> [!NOTE]
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>
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> * The Entry plan is only available as a yearly option.
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5. Click REVIEW PAYMENT INFORMATION to continue.
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> [!NOTE]
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>
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> * If the button is greyed out, the currently selected plan is already active with your account.
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> * The Entry plan is only available as a yearly option.
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> * Plan upgrades will take effect immediately. When downgrading your plan, you will retain access to your paid features until the end of the billing cycle. See [Billing and feature changes when switching to a different Cloud plan](https://support.arduino.cc/hc/en-us/articles/4401874211730) for more information.
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### Schedule of plan changes
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* Plan upgrades take effect immediately.
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* If you downgrade your plan, you will keep access to your paid features until the current billing cycle ends.
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School and Enterprise plans can only be modified by the **subscription admin**.
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For more information, see [Billing and feature changes when switching to a different Cloud plan](https://support.arduino.cc/hc/en-us/articles/4401874211730).
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---
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<a id="cancel"></a>
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## Cancel a plan
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1. Open the **My Plans** page by
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* going directly to [store.arduino.cc/digital/subscriptions/plans](https://store.arduino.cc/digital/subscriptions/plans)
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1. Open the **My Plans** page by:
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* going directly to [digital-store.arduino.cc/subscriptions/plans](https://digital-store.arduino.cc/subscriptions/plans)
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* or clicking *![profile symbol](img/symbol_profile.png) > My Plans* from anywhere on the Arduino website (when signed in).
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2. Find the plan you want to cancel.
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3. Click 'Cancel plan'.

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