diff --git a/content/Software Support/PLC IDE/If-youre-having-trouble-connecting-a-device-to-PLC-IDE.md b/content/Software Support/PLC IDE/If-youre-having-trouble-connecting-a-device-to-PLC-IDE.md index 9655e3e1..6c25d96b 100644 --- a/content/Software Support/PLC IDE/If-youre-having-trouble-connecting-a-device-to-PLC-IDE.md +++ b/content/Software Support/PLC IDE/If-youre-having-trouble-connecting-a-device-to-PLC-IDE.md @@ -1,36 +1,31 @@ --- -title: If you're having trouble connecting a device to PLC IDE +title: "If you're having trouble connecting a device to PLC IDE" id: 8824551178780 --- ## Check this first -* If you haven't done so, start by checking the [Arduino PLC IDE Setup and Board's License Activation](https://docs.arduino.cc/software/plc-ide/tutorials/plc-ide-setup-license#instructions) tutorial. -* Make sure you've installed the latest version of the **Arduino PLC IDE** software. -* Make sure you're using a working USB cable that supports data transfer. -* When downloading the runtime, or connecting to the device, make sure you're [targeting the correct port](#about-ports). -* When opening a project created with an earlier version of the PLC IDE, some issues may occur. Try creating a new project (**File > New Project**) to see if this resolve the issue. -* You need **valid license** to download code to the device: - * Licenses for Portenta Machine Control are [available in the store](https://store.arduino.cc/products/plc-key-portenta-machine-control). Instructions for license activation [are available here](https://docs.arduino.cc/software/plc-ide/tutorials/plc-ide-setup-license#6-license-activation-with-product-key-portenta-machine-control). - * Arduino Opta is a pre-licensed product, just follow the [activation instructions](https://docs.arduino.cc/software/plc-ide/tutorials/plc-ide-setup-license#7-license-activation-with-pre-licensed-products-opta). +- If you haven't done so, start by checking the [Arduino PLC IDE Setup and Board's License Activation](https://docs.arduino.cc/software/plc-ide/tutorials/plc-ide-setup-license#instructions) tutorial. ---- +- Ensure you've installed the latest version of the **Arduino PLC IDE** software. - +- Ensure you use a USB cable that supports data transfer. -## About port selection +- When downloading the runtime, or connecting to the device, ensure you're [targeting the correct port](#about-ports). -It's important to understand which ports to target when configuring your PLC device connection. +- When opening a project created with an earlier version of the PLC IDE, some issues may occur. Try creating a new project (**File > New Project**) to see if this resolves the issue. + +- You need **valid license** to download the code to the device: -### List of ports + - Licenses for Portenta Machine Control are [available in the store](https://store.arduino.cc/products/plc-key-portenta-machine-control). Instructions for license activation [are available here](https://docs.arduino.cc/software/plc-ide/tutorials/plc-ide-setup-license#6-license-activation-with-product-key-portenta-machine-control). -#### Physical serial port (default) + - Arduino Opta is a pre-licensed product, just follow the [activation instructions](https://docs.arduino.cc/software/plc-ide/tutorials/plc-ide-setup-license#7-license-activation-with-pre-licensed-products-opta). -Initially, only this port will be available. Target this port when [downloading the runtime](https://docs.arduino.cc/software/plc-ide/tutorials/plc-ide-setup-license#4-download-the-runtime). +--- -#### Virtual serial port (created by runtime) +## About port selection -When the runtime has been downloaded to your device, an additional (virtual) port will appear. Because the virtual port is created after the serial port, it will usually have a **higher port number**. Target this port when [configuring the Modbus communication](https://docs.arduino.cc/software/plc-ide/tutorials/plc-ide-setup-license#5-connect-to-the-device). +It's important to understand which ports to target when configuring your PLC device connection. ### How to identify which ports belong to your device @@ -106,4 +101,5 @@ When downloading the runtime sketch, this error may appear in the console: ``` It can occur if the wrong port is selected in the manual sketch download widget. If you're unsure which port to use, see [About ports in PLC IDE](#about-ports). +