diff --git a/content/Store Support/Payments and Invoices/How-to-receive-a-quote-from-us-Individuals-Companies-and-Schools.md b/content/Store Support/Payments and Invoices/How-to-receive-a-quote-from-us-Individuals-Companies-and-Schools.md deleted file mode 100644 index 46cb3993..00000000 --- a/content/Store Support/Payments and Invoices/How-to-receive-a-quote-from-us-Individuals-Companies-and-Schools.md +++ /dev/null @@ -1,35 +0,0 @@ ---- -title: "How to receive a quote from us: Individuals, Companies and Schools" -id: 360022125620 ---- - -In order to receive your estimate, you should enter our store with your account, then add desired products to your cart. You can then go to checkout, complete with shipping/billing address and preferred shipping method. -Finally, going ahead with the "payment section" (without proceeding with payment), you'll be able to see the button "PRINT ORDER PDF" and receive your quote. - -![Selecting billing address on menu](img/billing_address.png) - -## Distributors - -For the distributors we have a separate store, which can be accessed [here](https://distribution.arduino.cc/). - -1. As soon as you log in, you can find the `Request a quote` button in the top right corner. - - !['Request a quote' button](img/Distributors_QuoteButton.png "Request a quote button") - -2. You can choose the product you are interested in, and the quantity you need. then click on `Add item`. - !['Add items' section](img/Distributors_AddItem.png "Add items section") - - If you are interested in more than one product, you will need to add all of them to the quote request. - -3. After that, you will be requested to choose or type in the shipping address. - !['Choose shipping address' section](img/Distributors_shipping_address.png) - - If there is any comment or information you would like to add to the request, please write it into the textbox at the bottom of the page. - ![Comment section](img/Distributors_comments.png) - -4. When you are finished, please click on the `Submit Quote Request` button. -Your quote has been created! - !['Quote is submitted' message](img/Distributors_QuoteSubmitted.png "Quote is submitted message") - -5. By clicking on `See your quotes`, you can see all your previous quote requests. If you choose the most recent one, you will be able to download it in pdf format. - !['Download pdf' button](img/Distributors_QuoteDownload.png "Download pdf button") diff --git a/content/Store Support/Payments and Invoices/Request-and-manage-quotes-as-an-Arduino-Distributor.md b/content/Store Support/Payments and Invoices/Request-and-manage-quotes-as-an-Arduino-Distributor.md new file mode 100644 index 00000000..71b91ae9 --- /dev/null +++ b/content/Store Support/Payments and Invoices/Request-and-manage-quotes-as-an-Arduino-Distributor.md @@ -0,0 +1,71 @@ +--- +title: "Request and manage quotes as an Arduino Distributor" +id: 360022125620 +--- + +Learn how to request and manage quotes as an Arduino Distributor in the [Arduino B2B Store](https://distribution.arduino.cc/). + +In this article: + +* [Request a quote](#request) +* [View and manage quotes](#view) + +--- + + + +## Request a quote + +1. Log in to the [Arduino B2B Store](https://distribution.arduino.cc/). + +2. Click on the **Request a Quote** button in the top right corner. + + ![Arduino B2B Store navigation menu highlighting the 'Request a Quote' button, alongside the 'Welcome [User Name]' and 'Quick Order' buttons](img/Distributors_Request_a_quote_button.png) + + > [!NOTE] + > On smaller screens, use the ![Hamburger menu icon](img/Hamburger_menu.png) menu in the top right and select **Request a Quote** at the bottom. + +3. Fill out the form: + + * _Add items._ Enter the SKU number or item name, specify the quantity, and click **Add Item**. + + Repeat for each additional item. + + * _Choose a Shipping Address._ Enter the shipping address information. + + * _Comments (optional)._ Provide additional information about your request. + +4. Click on the **Submit Quote Request** button. + +5. A confirmation message will appear when your quote request has been submitted. + + ![Confirmation message for a successfully placed quote request, showing quote ID, expected contact timeline, and buttons for 'Request a New Quote' or 'See Your Quotes'](img/Distributors_confirmation_message.png) + +> [!TIP] +> To download your quote as a PDF, click **See Your Quotes** in the confirmation message, then select the latest quote and click **Download as PDF**. + +--- + + + +## View and manage quotes + +Follow the steps below to check the details of a quote or download it as a PDF. + +1. Log in to the [Arduino B2B Store](https://distribution.arduino.cc/). + +2. Click on the **Welcome [Your Name]** button at the top right to open the **Account Overview** menu. + + ![Arduino B2B Store navigation menu highlighting the 'Welcome [User Name]' button, alongside the 'Request a Quote' and 'Quick Order' buttons](img/Distributors_Welcome_username.png) + +3. In the **Account Overview** menu, find the **Purchases** column and click on **Quotes**. + + ![Account Overview page highlighting the 'Quotes' option under the Purchases column](img/Distributors_Account_overview.png) + + > [!NOTE] + > On smaller screens, use the ![Hamburger menu icon](img/Hamburger_menu.png) menu in the top right and open **My Account > Purchases > Quotes** + +4. You can now view all your quotes: + + * Click on a quote number to view its details. + * To download a quote as a PDF, select a quote and click **Download as PDF**. diff --git a/content/Store Support/Payments and Invoices/img/Distributors_Account_overview.png b/content/Store Support/Payments and Invoices/img/Distributors_Account_overview.png new file mode 100644 index 00000000..cb5005e5 Binary files /dev/null and b/content/Store Support/Payments and Invoices/img/Distributors_Account_overview.png differ diff --git a/content/Store Support/Payments and Invoices/img/Distributors_AddItem.png b/content/Store Support/Payments and Invoices/img/Distributors_AddItem.png deleted file mode 100644 index 85d25429..00000000 Binary files a/content/Store Support/Payments and Invoices/img/Distributors_AddItem.png and /dev/null differ diff --git a/content/Store Support/Payments and Invoices/img/Distributors_QuoteButton.png b/content/Store Support/Payments and Invoices/img/Distributors_QuoteButton.png deleted file mode 100644 index f7e1d2ad..00000000 Binary files a/content/Store Support/Payments and Invoices/img/Distributors_QuoteButton.png and /dev/null differ diff --git a/content/Store Support/Payments and Invoices/img/Distributors_QuoteDownload.png b/content/Store Support/Payments and Invoices/img/Distributors_QuoteDownload.png deleted file mode 100644 index 713701fe..00000000 Binary files a/content/Store Support/Payments and Invoices/img/Distributors_QuoteDownload.png and /dev/null differ diff --git a/content/Store Support/Payments and Invoices/img/Distributors_QuoteSubmitted.png b/content/Store Support/Payments and Invoices/img/Distributors_QuoteSubmitted.png deleted file mode 100644 index bb6fbdb8..00000000 Binary files a/content/Store Support/Payments and Invoices/img/Distributors_QuoteSubmitted.png and /dev/null differ diff --git a/content/Store Support/Payments and Invoices/img/Distributors_Request_a_quote_button.png b/content/Store Support/Payments and Invoices/img/Distributors_Request_a_quote_button.png new file mode 100644 index 00000000..0ae61cf7 Binary files /dev/null and b/content/Store Support/Payments and Invoices/img/Distributors_Request_a_quote_button.png differ diff --git a/content/Store Support/Payments and Invoices/img/Distributors_Welcome_username.png b/content/Store Support/Payments and Invoices/img/Distributors_Welcome_username.png new file mode 100644 index 00000000..216b6fc2 Binary files /dev/null and b/content/Store Support/Payments and Invoices/img/Distributors_Welcome_username.png differ diff --git a/content/Store Support/Payments and Invoices/img/Distributors_comments.png b/content/Store Support/Payments and Invoices/img/Distributors_comments.png deleted file mode 100644 index 1d1ee124..00000000 Binary files a/content/Store Support/Payments and Invoices/img/Distributors_comments.png and /dev/null differ diff --git a/content/Store Support/Payments and Invoices/img/Distributors_confirmation_message.png b/content/Store Support/Payments and Invoices/img/Distributors_confirmation_message.png new file mode 100644 index 00000000..f93370c1 Binary files /dev/null and b/content/Store Support/Payments and Invoices/img/Distributors_confirmation_message.png differ diff --git a/content/Store Support/Payments and Invoices/img/Distributors_shipping_address.png b/content/Store Support/Payments and Invoices/img/Distributors_shipping_address.png deleted file mode 100644 index 300dd067..00000000 Binary files a/content/Store Support/Payments and Invoices/img/Distributors_shipping_address.png and /dev/null differ diff --git a/content/Store Support/Payments and Invoices/img/Distributors_submit_quote_request_button.png b/content/Store Support/Payments and Invoices/img/Distributors_submit_quote_request_button.png new file mode 100644 index 00000000..e9812c47 Binary files /dev/null and b/content/Store Support/Payments and Invoices/img/Distributors_submit_quote_request_button.png differ diff --git a/content/Store Support/Payments and Invoices/img/Hamburger_menu.png b/content/Store Support/Payments and Invoices/img/Hamburger_menu.png new file mode 100644 index 00000000..b9636b9a Binary files /dev/null and b/content/Store Support/Payments and Invoices/img/Hamburger_menu.png differ