diff --git a/content/Arduino Cloud/General Cloud/Review-change-or-cancel-an-Arduino-Cloud-plan.md b/content/Arduino Cloud/General Cloud/Review-change-or-cancel-an-Arduino-Cloud-plan.md index 19dbc0c1..840e6339 100644 --- a/content/Arduino Cloud/General Cloud/Review-change-or-cancel-an-Arduino-Cloud-plan.md +++ b/content/Arduino Cloud/General Cloud/Review-change-or-cancel-an-Arduino-Cloud-plan.md @@ -3,10 +3,12 @@ title: "Review, change, or cancel an Arduino Cloud plan" id: 4401881299090 --- -You can review, change or cancel your Arduino Cloud plan at any time: +You can review, change or cancel your Arduino Cloud plan at any time. + +In this article: * [Review your current plans](#review) -* [Understand which space each plan is associated to](#space-plan-association) +* [Understand where plan features are active](#space-plan-association) * [Change payment method and billing info](#payment-and-billing) * [Modify a plan](#switch) * [Cancel a plan](#cancel) @@ -17,8 +19,8 @@ You can review, change or cancel your Arduino Cloud plan at any time: ## Review your current plans -1. Open the **My Plans** page by - * going directly to [store.arduino.cc/digital/subscriptions/plans](https://store.arduino.cc/digital/subscriptions/plans) +1. Open the **My Plans** page by: + * going directly to [digital-store.arduino.cc/subscriptions/plans](https://digital-store.arduino.cc/subscriptions/plans) * or clicking *![profile symbol](img/symbol_profile.png) > My Plans* from anywhere on the Arduino website (when signed in). 2. Review your plans and the subscription period, payment method, and billing info for any paid plans. @@ -30,9 +32,7 @@ If you are part of any Cloud spaces with School or Enterprise plans, they will a ## Understand where plan features are active -Each plan is associated to one space in Arduino Cloud. - -On the [My plans](#review) page, you can what space the features for each plan is active in: +Each plan is associated with a specific space in Arduino Cloud. Go to [My Plans](https://digital-store.arduino.cc/subscriptions/plans) to see where the features of each plan are active: * Individual plans (Entry, Maker, and Maker Plus) increase the limits of your **Private Space**. * Enterprise plans increase the limits of the shared space displayed below the text "Enterprise Plan". @@ -44,8 +44,8 @@ On the [My plans](#review) page, you can what space the features for each plan i ## Change payment method and billing info -1. Open the **My Plans** page by - * going directly to [store.arduino.cc/digital/subscriptions/plans](https://store.arduino.cc/digital/subscriptions/plans) +1. Open the **My Plans** page by: + * going directly to [digital-store.arduino.cc/subscriptions/plans](https://digital-store.arduino.cc/subscriptions/plans) * or clicking *![profile symbol](img/symbol_profile.png) > My Plans* from anywhere on the Arduino website (when signed in). 2. Under **Payment method**, click CHANGE to update your payment method. 3. Under **Billing info**, click CHANGE to update your billing info. @@ -60,8 +60,14 @@ Payment or billing info for School and Enterprise plans can only be changed by t ## Modify a plan -1. Open the **My Plans** page by - * going directly to [store.arduino.cc/digital/subscriptions/plans](https://store.arduino.cc/digital/subscriptions/plans) +> [!NOTE] +> +> * School and Enterprise plans can only be modified by the **subscription admin**. +> +> * If you need to upgrade from an Individual to an Enterprise plan, [contact us](https://www.arduino.cc/en/contact-us/) for assistance. + +1. Open the **My Plans** page by: + * going directly to [digital-store.arduino.cc/subscriptions/plans](https://digital-store.arduino.cc/subscriptions/plans) * or clicking *![profile symbol](img/symbol_profile.png) > My Plans* from anywhere on the Arduino website (when signed in). 2. Find the plan you want to change. 3. Click MODIFY PLAN. @@ -72,15 +78,18 @@ Payment or billing info for School and Enterprise plans can only be changed by t !["Monthly" and "Maker Plus" options selected in the "Modify plan" page](img/modify-plan.png) + > [!NOTE] + > + > * The Entry plan is only available as a yearly option. + 5. Click REVIEW PAYMENT INFORMATION to continue. -> [!NOTE] -> -> * If the button is greyed out, the currently selected plan is already active with your account. -> * The Entry plan is only available as a yearly option. -> * Plan upgrades will take effect immediately. When downgrading your plan, you will retain access to your paid features until the end of the billing cycle. See [Billing and feature changes when switching to a different Cloud plan](https://support.arduino.cc/hc/en-us/articles/4401874211730) for more information. +### Schedule of plan changes + +* Plan upgrades take effect immediately. +* If you downgrade your plan, you will keep access to your paid features until the current billing cycle ends. -School and Enterprise plans can only be modified by the **subscription admin**. +For more information, see [Billing and feature changes when switching to a different Cloud plan](https://support.arduino.cc/hc/en-us/articles/4401874211730). --- @@ -88,8 +97,8 @@ School and Enterprise plans can only be modified by the **subscription admin**. ## Cancel a plan -1. Open the **My Plans** page by - * going directly to [store.arduino.cc/digital/subscriptions/plans](https://store.arduino.cc/digital/subscriptions/plans) +1. Open the **My Plans** page by: + * going directly to [digital-store.arduino.cc/subscriptions/plans](https://digital-store.arduino.cc/subscriptions/plans) * or clicking *![profile symbol](img/symbol_profile.png) > My Plans* from anywhere on the Arduino website (when signed in). 2. Find the plan you want to cancel. 3. Click 'Cancel plan'.