diff --git a/content/Custom/Hubs/Orders-Subscriptions.md b/content/Custom/Hubs/Orders-Subscriptions.md index 8637277b..ec987ecd 100644 --- a/content/Custom/Hubs/Orders-Subscriptions.md +++ b/content/Custom/Hubs/Orders-Subscriptions.md @@ -6,18 +6,18 @@ id: 9396866125980
- - About the delivery process + + Track your order
- - - Available shipping methods + + + Get your invoice
- - - Accepted payment methods + + + Return an item
@@ -27,87 +27,63 @@ id: 9396866125980
- -

Not receiving emails from Arduino?

+ +

If you haven't received your delivery

- Learn more about possible solutions for issues with receiving Arduino - emails. + In rare cases, an order might not reach its destination even when the + tracking displays it as delivered. This is more common with shipping + methods that don’t offer proof of delivery.

- Read the article + Find out what to do if your package is missing
-
- -

About refunds and returns

+
+ +

Your Arduino Cloud plan

- Learn more about replacement and return of products and services: + Learn how to review, change, or cancel your Arduino Cloud plan.

- Return an item + Manage your Cloud plan
- -

Education Kit components

-

- Find replacements if a component is broken or missing from an Education - kit: -

- If a component is missing or not working - Replacement components for your kit + +

Payment methods

+

Accepted payment methods vary between products in the Arduino Store and subscriptions in the Digital Store, as well as whether you are buying as an individual, educational institution, or company.

+ View accepted payment methods
- -

Get your invoice

-

- Learn how to get your invoice after purchasing Arduino products from - the Arduino Store or Amazon. -

- Read the guide + +

Shipping methods

+

Learn more about the available shipping methods for different regions. Delivery times vary based on carriers and destination countries.

+ Explore shipping methods
-
-

Subscriptions

-
-
- -

Your Arduino Cloud plan

-

- Learn how to review, change or cancel an Arduino Cloud plan, and learn - more about billing and feature changes when switching to a different - Cloud plan. -

- Modify your Cloud plan - Billing and feature changes when modifying a Cloud plan +
+ +

Place an order

+

Learn how to place an order on the Arduino Official Store.

+ How to buy on the Arduino Official Store + Place a tax-exempt order
- -

Modify an Arduino SIM card subscription

+ +

Education Kit components

- Learn how to pause or cancel your Arduino SIM card subscription: + Sometimes, components from an Education kit may be missing, broken, or you might need additional parts. Learn how to troubleshoot these issues or find replacement components for your kit.

- Read the guide + If a component is missing or broken + Find replacement components for your kit
-
-

Orders

-
-

Get a quote from Arduino

-

- Learn how to get a quote from Arduino as an individual buyer, a company, - or a school, or as a distributor: -

- Read the guide -
-
-

Place an order

+

Request Distributor quotes

- Learn how to place an order as an educator, business, or distributor. + If you're an Arduino Distributor, you can request quotes in the Arduino + B2B Store, view their status, and download them as PDFs.

- Read the guide + Request and manage quotes as an Arduino Distributor

Arduino's billing information

- In case you need this information to complete an order for a school or - organization, Arduino’s billing details can be found in our transparency - page: + If you need Arduino’s billing details to complete an order for a school or organization, you can find them on our transparency page: Arduino’s Billing Details