diff --git a/content/Arduino Cloud/Arduino IoT Cloud/If-your-device-cant-be-added-to-Arduino-Cloud.md b/content/Arduino Cloud/Arduino IoT Cloud/If-your-device-cant-be-added-to-Arduino-Cloud.md index 74e16b33..03cc96dc 100644 --- a/content/Arduino Cloud/Arduino IoT Cloud/If-your-device-cant-be-added-to-Arduino-Cloud.md +++ b/content/Arduino Cloud/Arduino IoT Cloud/If-your-device-cant-be-added-to-Arduino-Cloud.md @@ -9,16 +9,16 @@ Learn what to do if there's a problem adding your device to Arduino Cloud. ## Try these steps in order -1. [Quick checks](#1-quick-checks) -1. [Check your USB cable and peripherals](#2-check-your-usb-cable-and-peripherals) -1. [Rule out hardware issues](#3-rule-out-hardware-issues) -1. [Reset the sketch](#4-reset-the-sketch) -1. [Stop applications that may be using the device](#5-stop-applications-that-may-be-using-the-device) -1. [Manually partition your memory Arduino device for Arduino Cloud](#6-manually-partition-your-memory-arduino-device-for-arduino-cloud) +1. [Quick checks](#quick-checks) +1. [Check your USB cable and peripherals](#check-your-usb-cable-and-peripherals) +1. [Rule out hardware issues](#rule-out-hardware-issues) +1. [Reset the sketch](#reset-the-sketch) +1. [Stop applications that may be using the device](#stop-applications-that-may-be-using-the-device) +1. [Manually partition your memory Arduino device for Arduino Cloud](#manually-partition-your-memory-arduino-device-for-arduino-cloud) --- -## 1. Quick checks +## 1. Quick checks {#quick-checks} * Try disconnecting and reconnecting your device from your computer or power source. * Confirm that the device is powered by checking that the power LED is lit. @@ -26,16 +26,16 @@ Learn what to do if there's a problem adding your device to Arduino Cloud. * If prompted, allow the device to connect to your computer. * If Arduino IDE is running, ensure that the serial monitor is closed, or simply close Arduino IDE. -## 2. Check your USB cable and peripherals +## 2. Check your USB cable and peripherals {#check-your-usb-cable-and-peripherals} * Ensure you're using a working USB cable that supports data transfer. If possible, try using a different cable. * Ensure that any USB hubs or docks are powered and working. If possible, try connecting the device directly to your computer. -## 3. Rule out hardware issues +## 3. Rule out hardware issues {#rule-out-hardware-issues} * Detach the device from any shield/carrier or external circuitry. -## 4. Reset the sketch +## 4. Reset the sketch {#reset-the-sketch} A bad sketch or a non-working Cloud configuration can prevent your computer from programming the board. @@ -57,7 +57,7 @@ If you still can't add the device, use Arduino IDE to the Cloud Editor to progra * **Arduino Opta:** Press and hold the user button (BTN_USER) until the LED (LED_USER) turns off. * **UNO R4 WiFi:** Connect Pin 2 to GND until the LED turns off. -## 5. Stop applications that may be using the device +## 5. Stop applications that may be using the device {#stop-applications-that-may-be-using-the-device} When configuring your device over serial (USB), other applications can prevent Arduino Cloud from communicating with the device. @@ -79,7 +79,7 @@ If you still encounter the issue, follow the steps in [Find and stop process blo --- -## 6. Manually partition your memory Arduino device for Arduino Cloud +## 6. Manually partition your memory Arduino device for Arduino Cloud {#manually-partition-your-memory-arduino-device-for-arduino-cloud} The following Arduino Cloud devices have QSPI memory: