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+---
+title: "Add a device to Arduino Cloud"
+id: 360016495559
+---
+
+Learn how to add supported devices to Arduino Cloud. For a more comprehensive introduction to Arduino Cloud, see [Getting Started With the Arduino Cloud](https://docs.arduino.cc/cloud/iot-cloud/tutorials/iot-cloud-getting-started).
+
+In this article:
+
+- [Add an Arduino board via serial (USB)](#add-an-arduino-board-via-serial-usb)
+- [Add an Arduino board via Bluetooth](#add-an-arduino-board-via-bluetooth)
+- [Add a compatible ESP32, ESP8266, or LoRaWAN device](#add-a-compatible-esp32-esp8266-or-lorawan-device)
+- [Add a manually configured device running Python, MicroPython, or Node.js](#add-a-manually-configured-device-running-python-micropython-or-nodejs)
+
+For troubleshooting, see [If your device can't be added to Arduino Cloud](https://support.arduino.cc/hc/en-us/articles/360019355679-If-your-device-can-t-be-added-to-Arduino-Cloud).
+
+---
+
+## Add an Arduino board via serial (USB)
+
+All Arduino boards supported by Arduino Cloud can be added via USB from a computer running the [Arduino Cloud Agent](https://support.arduino.cc/hc/en-us/articles/360014869820-Install-the-Arduino-Cloud-Agent).
+
+Follow these steps:
+
+1. Open the [Devices tab](https://app.arduino.cc/devices) in Arduino Cloud.
+
+1. Click on the **Add Device** button.
+
+1. Select **Arduino boards**.
+
+1. Connect your board to your computer and select it from the list.
+
+ - If you don't see your board, try disconnecting and reconnecting it.
+
+ - If your board is still not detected, try double-pressing the reset button.
+
+1. Confirm the board selection by clicking **Continue**.
+
+1. Wait for Arduino Cloud to make any needed firmware updates. If prompted, disconnect and reconnect the board.
+
+1. **Device configuration**.
+
+ - _Device name._ Use the default name, or change it. The device name can be changed later.
+ - _Network._ Input network credentials. If the option does not appear, you can [configure this later in the device tab](https://support.arduino.cc/hc/en-us/articles/14416141314332-Configure-or-change-the-network-credentials-of-a-Thing).
+ - _Device Setup / Device Provisioning._
+
+1. After the configuration is complete, the device details page will open automatically.
+
+ - If you configured the network credentials in a previous step (available on supported devices only), it will connect to Arduino Cloud and appear as ONLINE after a few seconds.
+ - If the network credentials were not configured in the previous step, the device will be OFFLINE until you associate the device to a **Thing** and upload the sketch to the device.
+
+
+
+---
+
+## Add an Arduino board via Bluetooth
+
+You can add supported devices via Bluetooth if they are running the preflashed [provisioning sketch](https://docs.arduino.cc/arduino-cloud/hardware/device-provisioning/). When this sketch is active, the onboard LED blinks in a heartbeat pattern (one long pulse followed by two short pulses). If your board is running a different sketch, [add it via USB instead](add-an-arduino-board-via-serial-usb).
+
+Supported boards:
+
+- Arduino Opta WiFi
+- Arduino UNO R4 WiFi
+
+Follow these steps:
+
+1. Open the [Devices tab](https://app.arduino.cc/devices) in Arduino Cloud.
+
+2. Click on the **Add Device** button.
+
+3. Select **Arduino boards**.
+
+4. Select **Via Bluetooth**.
+
+5. Select **Select Device**.
+
+ - If prompted, enable Bluetooth for your web browser. Then, restart your web browser and repeat the previous steps.
+
+6. Select and pair your device in the browser dialog.
+
+ If your device does not appear, try the following:
+
+ - Ensure that your device is powered.
+ - Reset the board's Cloud configuration:
+ - UNO R4 WiFi: Connect Pin 2 and GND, until the LED turns off.
+ - Opta: Press and hold the user button (BTN_USER) until the led (LED_USER) turns off.
+ - Add the board via Serial (USB) instead.
+
+7. Confirm that the LED on your device is solid and select **Continue**.
+
+8. **Device configuration**.
+
+ - _Device name._ Use the default name, or change it. The device name can be changed later.
+ - _Network._ Input network credentials.
+ - _Device Setup / Device Provisioning._
+
+9. After completing the device configuration, the device status page will open automatically. The device will connect to Arduino Cloud and appear as ONLINE after a few seconds.
+
+---
+
+## Add a compatible ESP32, ESP8266, or LoRaWAN device
+
+> _Secrets:_ Secret keys cannot be recovered if lost. Make sure to save any Device ID and Secret key that's provided when adding an Arduino UNO R4 WiFi, Arduino Nano ESP32, or a 3rd party device (ESP32 and ESP8266).
+
+1. Open the [Devices tab](https://app.arduino.cc/devices) in Arduino Cloud.
+
+2. Click on the **Add Device** button.
+
+3. Select **Compatible device**.
+
+4. **Device provisioning.**
+
+ 1. **Select device type**
+
+ - _ESP8266._ Select your ESP8266 in the list, then click Continue.
+ - _ESP32._ Select your ESP32 in the list, then click Continue.
+ - _LoRaWAN._ Select the following:
+ - _Select region._ Make sure you select the [right frequency band for your region](https://www.thethingsnetwork.org/docs/lorawan/frequencies-by-country/).
+ - _DevEUI._ A unique 64-bit identifier for your LoRaWAN device. Once you've registered a device, you can find its DevEUI within the device's details page in your TTN application. Many LoRaWAN devices also have their DevEUI printed on a label or sticker on the device itself.
+
+ 2. **Device name.** Use the default name, or change it. The device name can be changed later.
+
+ 3. **Set up device.** Wait for the process to complete. If prompted, save your **Device ID** and **Secret Key**.
+
+5. After the configuration is complete, the device details page will open automatically. The device will be OFFLINE until you associate the device to a **Thing** and upload the sketch to the device.
+
+
+
+Troubleshooting:
+
+- **Error creating Lora device.** Ensure that the DevEUI is correct and not already in use.
+
+---
+
+## Add a manually configured device running Python, MicroPython, or Node.js
+
+1. Open the [Devices tab](https://app.arduino.cc/devices) in Arduino Cloud.
+
+2. Click on the **Add Device** button.
+
+3. Select **Any device** under the Manual Setup section.
+
+4. Confirm the information about manually configured devices by selecting **Continue**.
+
+5. **Device provisioning.**
+
+ - _Select device type._ No input required.
+ - _Give a name to the Device._ Use the default name, or change it. The device name can be changed later.
+ - _Set up device._ Save your **Device ID** and **Secret Key**. Tick the checkbox to confirm and click **Confirm**.
+
+6. After the configuration is complete, the device details page will open automatically. The device will be OFFLINE until you've configured it to connect to Arduino Cloud using the Device ID and Secret Key you saved in the previous step.
+
+Learn more about manually configured devices:
+
+- [Connect to Arduino Cloud (Python)](https://docs.arduino.cc/arduino-cloud/guides/python)
+- [Connect to Arduino Cloud (MicroPython)](https://docs.arduino.cc/arduino-cloud/guides/micropython)
+- [Connect to Arduino Cloud (Node.js)](https://docs.arduino.cc/arduino-cloud/guides/javascript)
+
+---
+
+## If you need help
+
+See [If your device can't be added or won't connect to Arduino Cloud](https://support.arduino.cc/hc/en-us/articles/360019355679-If-your-device-is-not-connecting-to-IoT-Cloud).
+
+
diff --git a/content/Arduino Cloud/Arduino IoT Cloud/Add-and-connect-a-device-to-Arduino-Cloud.md b/content/Arduino Cloud/Arduino IoT Cloud/Add-and-connect-a-device-to-Arduino-Cloud.md
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----
-title: "Add and connect a device to Arduino Cloud"
-id: 360016495559
----
-
-> [!NOTE]
-> Also see [Getting Started With the Arduino Cloud](https://docs.arduino.cc/cloud/iot-cloud/tutorials/iot-cloud-getting-started) in Arduino Docs.
-
-Connecting a new device to Arduino Cloud consists of three steps:
-
-1. [Add the device to Arduino Cloud](#add-the-device). Enables the device for use with Arduino Cloud.
-2. [Configure the device as a Thing](#create-thing). This will generate a sketch that can be uploaded to the device, allowing it to connect to Arduino Cloud.
-3. [Upload the sketch to the device](#upload-sketch). Upload the Thing sketch to the device.
-
-You'll need an Arduino account and the [Arduino Cloud Agent](https://support.arduino.cc/hc/en-us/articles/360014869820) installed and running on your computer.
-
----
-
-## Set-up instructions
-
-
-
-### Step 1: Add the device {#add-the-device}
-
-1. Go to Arduino Cloud and open the [Devices tab](https://app.arduino.cc/devices).
-
-2. Click the **Add Device** button in the top-right or middle of the page.
-
- 
-
-3. Select your device type and set up a compatible Arduino board or third party device automatically. Alternatively, you can mannually setup your device.
-
- > Hover over the i for a full list of compatible devices.
-
- 
-
-4. **Proceed with the instructions to add your device.**
-
- > _Secrets:_ Secret keys cannot be recovered if lost. Make sure to save any Device ID and Secret key that's provided when adding an Arduino UNO R4 WiFi, Arduino Nano ESP32, or a 3rd party device (ESP32 and ESP8266).
-
- * _LoRaWAN®:_ Make sure you select the [right frequency band for your region](https://www.thethingsnetwork.org/docs/lorawan/frequencies-by-country/). When completing the setup, you'll receive a registration email for your The Things Stack Network Account.
-
-5. When finished, your new device will be added to your list of devices. Note that it will have an _offline_ status at this point.
-
- 
-
-### Step 2: Create and configure a Thing {#create-thing}
-
-1. Open the [Things tab](https://app.arduino.cc/things).
-
-2. Click **Create Thing**.
-
- 
-
-3. Configure **Device** and **Network** for the new Thing:
-
- 
-
- * Click the **Associated Device selection** button and select your device.
-
- * Click the **Network configure** button and enter the network credentials.
-
- * _Wi-Fi:_ Enter your Wi-Fi name (SSID) and password (encryption key).
- * _Arduino with LoRa®:_ The credentials are added automatically.
- * _ESP32 and ESP8266:_ Enter the secret key that was provided when adding the device.
-
- 
-
-
-
-### Step 3: Upload the Thing sketch {#upload-sketch}
-
-1. With the Thing open, open the **Sketch** tab.
-
-2. Click the **Upload button** and wait for the process to complete.
-
- 
-
-3. When the upload is finished, go back to the Thing setup tab.
-
-4. After a short while, your device should come online. You may have to refresh the page.
-
- 
-
- > [!NOTE]
- > Device status is not supported by the LoRa protocol, see [About device status in Arduino Cloud](https://support.arduino.cc/hc/en-us/articles/4407169649682-About-device-status-in-IoT-Cloud).
-
----
-
-## Troubleshooting
-
-See [If your device can't be added or won't connect to Arduino Cloud](https://support.arduino.cc/hc/en-us/articles/360019355679-If-your-device-is-not-connecting-to-IoT-Cloud).
diff --git a/content/Arduino Cloud/Arduino IoT Cloud/Associate-a-Thing-to-a-device.md b/content/Arduino Cloud/Arduino IoT Cloud/Associate-a-Thing-to-a-device.md
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+---
+title: Associate a Thing to a device
+---
+
+Learn how to add or change the associated device of a Thing in Arduino Cloud.
+
+---
+
+## Follow these steps
+
+1. Open the [Things tab](https://app.arduino.cc/things).
+
+1. Click **Create Thing**, or open an existing Thing.
+
+ 
+
+1. Under "Associated Device", select **Select device** or **Change device**.
+
+1. Do one of the following:
+
+ * Select **Associate** to link an existing device (if available).
+ * Select **Set up a new device** to add and [link a new device](https://support.arduino.cc/hc/en-us/articles/360016495559).
+
+You will automatically return to the Thing page once the device has been associated.
+
+## Next steps
+
+Once you've associated a device, you're ready to write and upload sketches.
diff --git a/content/Arduino Cloud/Arduino IoT Cloud/If-the-sketch-uploads-but-the-device-isn-t-online.md b/content/Arduino Cloud/Arduino IoT Cloud/If-the-sketch-uploads-but-the-device-isn-t-online.md
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----
-title: "If the sketch uploads but the device isn’t online"
-id: 13459093156764
----
-
-> [!NOTE]
-> Device status is not supported by the LoRa protocol, see [About device status in Arduino Cloud](https://support.arduino.cc/hc/en-us/articles/4407169649682-About-device-status-in-IoT-Cloud).
-
-1. Go to the [Devices tab](https://app.arduino.cc/devices) and verify that your device has an associated Thing. If not, you must either create and new Thing or associate an existing Thing with the device.
-
- 
-
-2. Go to the [Things tab](https://app.arduino.cc/things) and open the Thing that's associated with your device. Then go to the [Devices tab](https://app.arduino.cc/devices), and find your device in the list. Under **Network**, click on **Change** and verify that your credentials are correct.
-
- > [!NOTE]
- > Make sure the name (also called _SSID_) and password (also called _encryption key_ or just _key_) are correct. The password can be revealed by clicking the eye symbol. If you don't know your network name or password, contact your network administrator or the manufacturer of your Wi-Fi access point. If your device has a secret key, make sure it's entered correctly (if you're unsure, remove and re-add the device to generate a new key).
-
-3. Open the Thing's **Sketch tab**. Make sure the right device is selected and re-upload the sketch.
-
- 
-
-4. Fully [delete the device](https://support.arduino.cc/hc/en-us/articles/360018324700), then add it again as a new device. For detailed instructions, see [Add and connect a device to Arduino Cloud](https://support.arduino.cc/hc/en-us/articles/360016495559).
-
-5. Test your setup with an example from the [ArduinoIoTCloud library](https://docs.arduino.cc/libraries/arduinoiotcloud/). Upload using Arduino IDE or the [Cloud Editor](https://support.arduino.cc/hc/en-us/articles/13809101080732-Open-the-Cloud-Editor).
-
-6. Check your device's power supply. Avoid using a USB hub, and instead connect the board directly to a USB port or another power source with a reliable cable to ensure sufficient power.
diff --git a/content/Arduino Cloud/Arduino IoT Cloud/If-your-device-is-offline-in-Arduino-Cloud.md b/content/Arduino Cloud/Arduino IoT Cloud/If-your-device-is-offline-in-Arduino-Cloud.md
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+---
+title: "If your device is offline in Arduino Cloud"
+id: 13459093156764
+---
+
+Learn what to do if your device has the **offline** status in Arduino Cloud.
+
+Before you begin:
+
+- If you experience an issue when adding a device to Arduino Cloud, see [If your device can't be added to Arduino Cloud](https://support.arduino.cc/hc/en-us/articles/360019355679).
+- Understand that device status is not supported by LoRa devices and that these devices will always appear as offline. See [About device status in Arduino Cloud](https://support.arduino.cc/hc/en-us/articles/4407169649682-About-device-status-in-IoT-Cloud).
+
+In this article:
+
+- [Check power and restart](#check-power-and-restart)
+- [Verify and reupload the Thing sketch](#verify-and-reupload-the-thing-sketch)
+- [Check your network settings](#check-your-network-settings)
+- [Check the serial output](#verify-and-reupload-the-thing-sketch)
+- [Delete the device](#delete-the-device)
+
+---
+
+## Check power and restart
+
+- Disconnect and reconnect the device power.
+- Verify that the device is powered by checking the power LED.
+ - _Exception:_ The Arduino Opta has no power LED, so it may be powered even if no LEDs are lit.
+- If device is connecting via Wi-Fi, ensure that your Wi-Fi router or access point is turned on and accessible.
+
+## Verify network credentials and reupload the Thing sketch
+
+The sketch the device is running needs to be configured for Arduino Cloud. This happens automatically when you add and use your device with Arduino Cloud. If a different sketch is uploaded to the device, it will not connect to Arduino Cloud.
+
+You can ensure that your device is running the right sketch by reuploading the Cloud sketch from the Thing:
+
+1. Find the **Network** section on the device page:
+
+ - If a network has been configured, it will display the network **name**.
+
+ - If a network has **not** been configured, it will display the network **type**.
+
+ 
+
+1. Select the network name or type to configure the credentials.
+
+1. If prompted, create or associate an Thing to your device.
+
+1. If prompted, select an update method and connect your board.
+
+1. Configure your network credentials:
+ - _Wi-Fi:_ Enter your Wi-Fi name (SSID) and password (encryption key).
+ - _ESP32/ESP8266:_ Use the secret key that was provided when adding the device. If you don't know your secret key, [delete your device and add it again](#delete-the-device) to get a new key.
+ - _Arduino device with LoRa®:_ The credentials are added automatically when you configure your device. To reset the credentials, [delete your device and add it again](#delete-the-device).
+
+1. One of the following will happen:
+
+ - The network credentials will immediately be updated and you'll return to the device page.
+
+ - A manual sketch upload will be required to update the credentials.
+
+ If prompted, upload the sketch to update the network credentials on your device.
+
+> [!NOTE]
+> Make sure the name (also called _SSID_) and password (also called _encryption key_ or just _key_) are correct. The password can be revealed by clicking the eye symbol. If you don't know your network name or password, contact your network administrator or the manufacturer of your Wi-Fi access point. If your device has a secret key, make sure it's entered correctly (if you're unsure, [remove and re-add the device](#delete-the-device) to generate a new key).
+
+## Check your network settings
+
+A home network with a default configuration will usually not prevent any Arduino Cloud connections.
+
+[Learn how to configure your network for Arduino Cloud](https://support.arduino.cc/hc/en-us/articles/360017279260-Configure-your-network-for-Arduino-Cloud){.link-chevron-right}
+
+## Check the serial output
+
+Connect to your device via USB and read the serial output for additional information:
+
+1. Open Arduino IDE or Arduino Cloud Editor.
+1. Connect your device to your computer.
+1. Select your device in the editor.
+1. Open the Serial Monitor.
+1. Read the output to better understand what happens as your device tries to connect to Arduino Cloud.
+1. If your device is not sending any serial output, try pressing the reset button on your device to restart the sketch. If you still don't see any output, the device may not be running the Cloud sketch. See [Verify and reupload the Thing sketch](#verify-and-reupload-the-thing-sketch).
+
+
+
+
+
+## Delete the device
+
+Fully delete the device, then add it as a new device.
+
+1. [Delete the device from Arduino Cloud](https://support.arduino.cc/hc/en-us/articles/360018324700).
+2. [Add the device to Arduino Cloud again](https://support.arduino.cc/hc/en-us/articles/360016495559).
+3. Optionally, associate the Thing that was linked to the device.
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----
-title: "Configure or change the network credentials of a Thing"
-id: 14416141314332
----
-
-Learn how to configure or change the network credentials of a Thing in Arduino Cloud.
-
-In this article:
-
-- [Configure the network credentials of a new Thing](#configure)
-- [Change the network credentials of a Thing](#change)
-
----
-
-## Configure the network credentials of a new Thing {#configure}
-
-1. Go to the [Things tab](https://app.arduino.cc/things) and select a Thing, or create a new Thing by clicking on the **+ Create Thing** button or the **+Thing** button in the top right corner.
-
-1. If the Thing doesn't have an associated device, go to the **Associated Device** section and click the **Select Device** button. Get help [adding a device to Arduino Cloud](https://support.arduino.cc/hc/en-us/articles/360016495559-Add-and-connect-a-device-to-Arduino-Cloud#upload-sketch) if needed.
-
- 
-
-1. Go to the **Network** section and click the **Configure** button.
-
- 
-
-1. Enter your network credentials:
-
- - Wi-Fi: Enter your Wi-Fi name (SSID) and password (encryption key).
- - If using ESP32 and ESP8266: Enter the secret key that was provided when adding the device.
- - If using Arduino with LoRa®: The credentials are added automatically.
-
-1. Go to the **Sketch** tab in the top right and upload the sketch to load the credentials on the board.
-
-## Change the network credentials of a Thing {#change}
-
-1. Go to the [Things tab](https://app.arduino.cc/things) and select the Thing that needs its network credentials updated.
-
-1. Go to the **Network** section and click the **Change** button.
-
- 
-
-1. Enter your network credentials:
- - Wi-Fi: Enter your Wi-Fi name (SSID) and password (encryption key).
- - If using ESP32 and ESP8266: Enter the secret key that was provided when adding the device.
- - If using Arduino with LoRa®: The credentials are added automatically.
-
-1. Go to the **Sketch** tab in the top right and upload the sketch to load the credentials on the board.
diff --git a/content/Arduino Cloud/General Cloud/Configure-the-network-credentials-for-a-device.md b/content/Arduino Cloud/General Cloud/Configure-the-network-credentials-for-a-device.md
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+++ b/content/Arduino Cloud/General Cloud/Configure-the-network-credentials-for-a-device.md
@@ -0,0 +1,39 @@
+---
+title: "Configure the network credentials for a device"
+id: 14416141314332
+---
+
+Learn how to configure the network credentials of an Arduino Cloud device.
+
+---
+
+Follow these steps:
+
+1. Go to the [Device tab](https://app.arduino.cc/devices) and open your device.
+
+1. Find the **Network** section:
+
+ - If a network has been configured, it will display the network **name**.
+
+ - If a network has **not** been configured, it will display the network **type**.
+
+ 
+
+1. Select the network name or type to configure the credentials.
+
+1. If prompted, create or associate an Thing to your device.
+
+1. If prompted, select an update method and connect your board.
+
+1. Configure your network credentials:
+ - _Wi-Fi:_ Enter your Wi-Fi name (SSID) and password (encryption key).
+ - _ESP32/ESP8266:_ Use the secret key that was provided when adding the device.
+ - _Arduino device with LoRa®:_ The credentials are added automatically when adding the device.
+
+1. One of the following will happen:
+
+ - The network credentials will immediately be updated and you'll return to the device page.
+
+ - A manual sketch upload will be required to update the credentials.
+
+ If prompted, upload the sketch to update the network credentials on your device.
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