Use these dimensions to assess infrastructure maturity (1.0 → 2.5+):
- Strategic Alignment: Clear AI vision, 90-day priority, milestone cadence
- Data Accessibility: Centralized access, governed sources, reliable refresh
- Workflow Clarity: Documented sales/service/support flows; SLAs
- Tool Portfolio: Purpose, cost, owner; overlap eliminated; deprecations tracked
- Decision Rights: <$100, <$500, $500+ thresholds + approvers; test budget
- Rituals & Cadence: Daily/weekly/monthly rhythms with owners & agendas
- Signals & ROI: Time saved, adoption rate, cost % revenue, value created
- Connections: Strong/broken/planned integrations & owners
Scoring Tips
- 1 = fragmented, 2 = defined, 2.5+ = orchestrated
- Attach one metric + one owner per gap