What analytics KPIs matter most in a support dashboard?

[aroojjaved93]

Hey support engineers and data fans! 👋

I’ve launched a real-time Support Analytics Dashboard that visualizes SLA trends, ticket spikes, and agent performance using clean, open-source code.

📊 Built with:
• Python, Matplotlib, Pandas
• Focus on actionable insights & clean UI

🚀 Live repo: Smart Support Analytics

💡 I’d love to discuss:
• What metrics are must-have in your daily support dashboards?
• Any additional visualizations you’d like to see added?

⭐ Fork, clone, and share your thoughts — contributors welcome!