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Merge pull request #581 from taldcroft/help-update-forums
Update the Help page in response to Astropy Community Engagement survey
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help.html

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<h1 id="getting-help-with-astropy">Getting Help with Astropy<a class="paralink" href="#getting-help-with-astropy" title="Permalink to this headline"></a></h1>
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<p>The best way to get help is usually by asking questions to the Astropy user
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and development community. There are several very active forums and you are
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and development community. There are a number of active forums and you are
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welcome to use whichever one you are the most comfortable with.</p>
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<ul>
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<li><a href="https://community.openastronomy.org/c/astropy/8" title="">Open Astronomy Discourse</a> - This forum allows
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questions to be tagged by topic, is searchable on Google, and displays
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code snippets better than some of our current alternatives. We plan to
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redirect user questions from Slack, Twitter, and mailing lists to this
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new site. Please head over and ask (and answer) questions.</li>
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<li><a href="https://twitter.com/astropy">@astropy on Twitter</a> - Mention
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@astropy in a tweet with your question. Your tweet may be re-tweeted in
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order to reach the relevant community. Many tweets get responses within a
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few hours.</li>
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<li><a href="https://www.facebook.com/groups/astropython/">Python Users in
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Astronomy Facebook group</a> - Post questions or start discussions on
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anything related to Python programming applied to astronomy. This is a
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closed group. If your request to join is not approved after a couple days,
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please message one of the <a
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href="https://www.facebook.com/groups/astropython/admins/">admins</a> with a
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brief description of your involvement in astronomy. This is a very active
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group and is the best place to get help. Most posts get responses within a few hours.
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</li>
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code snippets well. Please head over and ask (and answer) questions.</li>
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<li><a href="http://mail.python.org/mailman/listinfo/astropy">Users Email
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List</a> - Post questions or start discussions about anything related to
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Python programming applied to astronomy. This is an active email list and
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most posts get a response within a few days.</li>
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<li> <a href="https://astropy.slack.com">Astropy Slack team</a> (<a
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href="http://joinslack.astropy.org">get an account</a>) - Some developers and
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contributors use Slack for everyday discussions. Feel free to use this
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forum if you have any questions about contributing to Astropy. The best place to ask questions about how to use Astropy is the
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<a href="https://community.openastronomy.org/c/astropy/8" title="">Open Astronomy Discourse</a> server.
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Please browse all the available channels before posting and try to choose the most
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relevant one.
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</li>
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<li> <a href="https://astropy.slack.com">Astropy Slack workspace</a> (<a
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href="http://joinslack.astropy.org">get an account</a>) - This forum is primarily
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focused on developing and maintaining the Astropy project, but the
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<code>#community-help</code> channel is a good place for users to seek help from the
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Astropy community. </li>
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<li> <a href="http://groups.google.com/group/astropy-dev">Developer Email
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List [astropy-dev]</a> - Start discussion and ask questions about changing or adding
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<li><a href="http://mail.python.org/mailman/listinfo/astropy">Astropy Users Email
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List [[email protected]]</a> - Post questions or start discussions about anything related to
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Python programming applied to astronomy.</li>
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<li> <a href="http://groups.google.com/group/astropy-dev">Astropy Developers Email
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List [[email protected]]</a> - Start discussions and ask questions about changing or adding
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functionality to the <code>astropy</code> package. This is also the place where significant
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announcements for contributors/developers are usually made. If you would like to
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participate in discussion about how the Project is run,
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please join this list.
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</li>
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</ul>
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</section>

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