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| 1 | +# Code of Conduct & Project Rules |
| 2 | + |
| 3 | +## 1. Professional Expectations |
| 4 | +This is a free, open-source project maintained by volunteers in their spare time. To keep the project sustainable, we require all participants to adhere to basic professional etiquette: |
| 5 | +* **Start with a greeting.** A simple "hello" goes a long way. |
| 6 | +* **No demanding attitudes.** We do not have an SLA. Do not use terms like "URGENT", "ASAP", or "CRITICAL". Such issues will be closed immediately. |
| 7 | +* **Respect our time.** If you act with entitlement, you will be ignored or banned. We are here to develop software, not to provide 24/7 personal support. |
| 8 | + |
| 9 | +## 2. Hardware Compatibility & Support |
| 10 | +We provide a list of recommended hardware and verified LED drivers for a reason: [Wiki](https://github.com/awawa-dev/HyperHDR/wiki). |
| 11 | +* **Unsupported Hardware:** If you choose to use hardware or drivers outside of our recommended specifications, you are responsible for your own troubleshooting. |
| 12 | +* **Testing Constraints:** We can only diagnose problems that can be reproduced on our verified test environments. If we don't own your specific hardware, usually we cannot help you. |
| 13 | +* **"Won't Fix":** Issues caused by ignoring hardware recommendations will be closed as "Unsupported". |
| 14 | + |
| 15 | +## 3. Policy on AI-Generated Content |
| 16 | +Do NOT post solutions, configurations, or "bug reports" generated by AI (ChatGPT, Claude, etc.). |
| 17 | +* **No Hallucinations:** AI models frequently hallucinate details about this project that do not exist. |
| 18 | +* **Verification:** If you bring AI-generated "advice" here and treat it as a fact over our documentation or the maintainers' advice, the conversation will be terminated. We will not spend time debunking AI-generated nonsense. |
| 19 | + |
| 20 | +## 4. Technical Requirements for Support |
| 21 | +We cannot help if we are missing data. If your report lacks the following, it will be closed without investigation: |
| 22 | +* **Detailed Environment:** Full hardware and software configuration. |
| 23 | +* **Complete Logs:** We require the **WHOLE log**, not just snippets you deem "relevant". |
| 24 | +* **Visuals:** Screenshots of the **video live preview** are mandatory for any LED rendering issues. |
| 25 | +* **Reproducibility:** Clear, step-by-step instructions to reproduce the issue on recommended hardware. |
| 26 | + |
| 27 | +## 5. Search Before You Ask |
| 28 | +Most questions are already answered in our [Wiki](https://github.com/awawa-dev/HyperHDR/wiki) and [Discussions](https://github.com/awawa-dev/HyperHDR/discussions). |
| 29 | + |
| 30 | +## Consequences |
| 31 | +To maintain a productive environment, we reserve the right to: |
| 32 | +1. **Close** any issue or PR that violates these rules. |
| 33 | +2. **Lock** discussions that become unproductive or demanding. |
| 34 | +3. **Ban** users who demonstrate a pattern of entitlement, laziness, or disrespect. |
| 35 | + |
| 36 | +**By participating in this project, you acknowledge these rules. If you disagree with this approach, feel free to fork the code and maintain it according to your own standards.** |
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