@@ -125,7 +125,9 @@ public class Contact implements Serializable {
125125 * <code>CALLBACK</code>, this is when the callback contact was created. For
126126 * <code>TRANSFER</code> and <code>QUEUE_TRANSFER</code>, this is when the
127127 * transfer was initiated. For <code>API</code>, this is when the request
128- * arrived.
128+ * arrived. For <code>EXTERNAL_OUTBOUND</code>, this is when the agent
129+ * started dialing the external participant. For <code>MONITOR</code>, this
130+ * is when the supervisor started listening to a contact.
129131 * </p>
130132 */
131133 private java .util .Date initiationTimestamp ;
@@ -799,7 +801,9 @@ public Contact withAgentInfo(AgentInfo agentInfo) {
799801 * <code>CALLBACK</code>, this is when the callback contact was created. For
800802 * <code>TRANSFER</code> and <code>QUEUE_TRANSFER</code>, this is when the
801803 * transfer was initiated. For <code>API</code>, this is when the request
802- * arrived.
804+ * arrived. For <code>EXTERNAL_OUTBOUND</code>, this is when the agent
805+ * started dialing the external participant. For <code>MONITOR</code>, this
806+ * is when the supervisor started listening to a contact.
803807 * </p>
804808 *
805809 * @return <p>
@@ -810,7 +814,10 @@ public Contact withAgentInfo(AgentInfo agentInfo) {
810814 * created. For <code>TRANSFER</code> and
811815 * <code>QUEUE_TRANSFER</code>, this is when the transfer was
812816 * initiated. For <code>API</code>, this is when the request
813- * arrived.
817+ * arrived. For <code>EXTERNAL_OUTBOUND</code>, this is when the
818+ * agent started dialing the external participant. For
819+ * <code>MONITOR</code>, this is when the supervisor started
820+ * listening to a contact.
814821 * </p>
815822 */
816823 public java .util .Date getInitiationTimestamp () {
@@ -825,7 +832,9 @@ public java.util.Date getInitiationTimestamp() {
825832 * <code>CALLBACK</code>, this is when the callback contact was created. For
826833 * <code>TRANSFER</code> and <code>QUEUE_TRANSFER</code>, this is when the
827834 * transfer was initiated. For <code>API</code>, this is when the request
828- * arrived.
835+ * arrived. For <code>EXTERNAL_OUTBOUND</code>, this is when the agent
836+ * started dialing the external participant. For <code>MONITOR</code>, this
837+ * is when the supervisor started listening to a contact.
829838 * </p>
830839 *
831840 * @param initiationTimestamp <p>
@@ -836,7 +845,10 @@ public java.util.Date getInitiationTimestamp() {
836845 * was created. For <code>TRANSFER</code> and
837846 * <code>QUEUE_TRANSFER</code>, this is when the transfer was
838847 * initiated. For <code>API</code>, this is when the request
839- * arrived.
848+ * arrived. For <code>EXTERNAL_OUTBOUND</code>, this is when the
849+ * agent started dialing the external participant. For
850+ * <code>MONITOR</code>, this is when the supervisor started
851+ * listening to a contact.
840852 * </p>
841853 */
842854 public void setInitiationTimestamp (java .util .Date initiationTimestamp ) {
@@ -851,7 +863,9 @@ public void setInitiationTimestamp(java.util.Date initiationTimestamp) {
851863 * <code>CALLBACK</code>, this is when the callback contact was created. For
852864 * <code>TRANSFER</code> and <code>QUEUE_TRANSFER</code>, this is when the
853865 * transfer was initiated. For <code>API</code>, this is when the request
854- * arrived.
866+ * arrived. For <code>EXTERNAL_OUTBOUND</code>, this is when the agent
867+ * started dialing the external participant. For <code>MONITOR</code>, this
868+ * is when the supervisor started listening to a contact.
855869 * </p>
856870 * <p>
857871 * Returns a reference to this object so that method calls can be chained
@@ -865,7 +879,10 @@ public void setInitiationTimestamp(java.util.Date initiationTimestamp) {
865879 * was created. For <code>TRANSFER</code> and
866880 * <code>QUEUE_TRANSFER</code>, this is when the transfer was
867881 * initiated. For <code>API</code>, this is when the request
868- * arrived.
882+ * arrived. For <code>EXTERNAL_OUTBOUND</code>, this is when the
883+ * agent started dialing the external participant. For
884+ * <code>MONITOR</code>, this is when the supervisor started
885+ * listening to a contact.
869886 * </p>
870887 * @return A reference to this updated object so that method calls can be
871888 * chained together.
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