Add best effort policy to issue templates and readme (#196)

bryan-aguilar · web-flow · commit 642e56409dcc · 2022-07-29T10:54:41.000-07:00
* Add blurb to issue templates

* Add blurb to readme
diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md
@@ -7,6 +7,10 @@ assignees: ''
 
 ---
 
+<!-->
+Thank you for contributing the ADOT Community. Please note that as per policy, we're providing support via GitHub on a best effort basis. However, if you have AWS Enterprise Support you can create a ticket and we will provide direct support within the respective SLAs.
+<-->
+
 **Describe the bug**
 A clear and concise description of what the bug is.
 
diff --git a/.github/ISSUE_TEMPLATE/feature_request.md b/.github/ISSUE_TEMPLATE/feature_request.md
@@ -7,6 +7,10 @@ assignees: ''
 
 ---
 
+<!-->
+Thank you for contributing the ADOT Community. Please note that as per policy, we're providing support via GitHub on a best effort basis. However, if you have AWS Enterprise Support you can create a ticket and we will provide direct support within the respective SLAs.
+<-->
+
 **Is your feature request related to a problem? Please describe.**
 A clear and concise description of what the problem is.
 
diff --git a/README.md b/README.md
@@ -35,3 +35,7 @@ defaulting to maximum interoperability.
 
 Other than that, the distribution is identical to the upstream agent and all configuration can be
 used as is.
+
+## Support
+
+Please note that as per policy, we're providing support via GitHub on a best effort basis. However, if you have AWS Enterprise Support you can create a ticket and we will provide direct support within the respective SLAs.
