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Amazon Connect Customer Profiles Update: The release updates standard profile with 2 new fields that supports account-level engagement. Updated APIs include CreateProfile, UpdateProfile, MergeProfiles, SearchProfiles, BatchGetProfile, GetSegmentMembership, CreateSegmentDefinition, CreateSegmentEstimate.
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‎.changes/next-release/feature-AmazonConnectCustomerProfiles-3026202.json

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{
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"type": "feature",
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"category": "Amazon Connect Customer Profiles",
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"contributor": "",
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"description": "The release updates standard profile with 2 new fields that supports account-level engagement. Updated APIs include CreateProfile, UpdateProfile, MergeProfiles, SearchProfiles, BatchGetProfile, GetSegmentMembership, CreateSegmentDefinition, CreateSegmentEstimate."
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}

‎services/customerprofiles/src/main/resources/codegen-resources/service-2.json

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},
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"documentation":"<p>The matching criteria to be used during the auto-merging process. </p>"
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},
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"ContactPreference":{
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"type":"structure",
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"members":{
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"KeyName":{
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"shape":"name",
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"documentation":"<p>A searchable, unique identifier of a customer profile.</p>"
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},
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"KeyValue":{
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"shape":"string1To255",
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"documentation":"<p>The key value used to look up profile based off the keyName.</p>"
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},
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"ProfileId":{
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"shape":"uuid",
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"documentation":"<p>The unique identifier of a customer profile.</p>"
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},
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"ContactType":{
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"shape":"ContactType",
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"documentation":"<p>The contact type used for engagement. For example: HomePhoneNumber, PersonalEmailAddress.</p>"
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}
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},
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"documentation":"<p>Object that defines users contact preference.</p>"
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},
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"ContactType":{
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"type":"string",
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"enum":[
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"PhoneNumber",
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"MobilePhoneNumber",
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"HomePhoneNumber",
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"BusinessPhoneNumber",
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"EmailAddress",
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"PersonalEmailAddress",
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"BusinessEmailAddress"
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]
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},
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"CreateCalculatedAttributeDefinitionRequest":{
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"type":"structure",
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"required":[
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"GenderString":{
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"shape":"sensitiveString1To255",
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"documentation":"<p>An alternative to <code>Gender</code> which accepts any string as input.</p>"
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},
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"ProfileType":{
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"shape":"ProfileType",
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"documentation":"<p>The type of the profile.</p>"
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},
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"EngagementPreferences":{
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"shape":"EngagementPreferences",
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"documentation":"<p>Object that defines the preferred methods of engagement, per channel.</p>"
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}
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}
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},
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"max":3,
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"min":1
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},
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"EmailPreferenceList":{
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"type":"list",
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"member":{"shape":"ContactPreference"}
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},
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"End":{"type":"integer"},
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"EngagementPreferences":{
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"type":"structure",
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"members":{
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"Phone":{
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"shape":"PhonePreferenceList",
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"documentation":"<p>A list of phone-related contact preferences</p>"
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},
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"Email":{
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"shape":"EmailPreferenceList",
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"documentation":"<p>A list of email-related contact preferences</p>"
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}
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},
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"documentation":"<p>Object that defines users preferred methods of engagement.</p>",
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"sensitive":true
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},
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"EstimateStatus":{
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"type":"string",
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"enum":[
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"Attributes":{
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"shape":"AttributeSourceIdMap",
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"documentation":"<p>A unique identifier for the attributes field to be merged.</p>"
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},
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"ProfileType":{
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"shape":"uuid",
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"documentation":"<p>A unique identifier for the profile type field to be merged.</p>"
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},
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"EngagementPreferences":{
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"shape":"uuid",
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"documentation":"<p>A unique identifier for the engagement preferences field to be merged.</p>"
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}
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},
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"documentation":"<p>A duplicate customer profile that is to be merged into a main profile. </p>"
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"max":4,
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"min":1
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},
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"PhonePreferenceList":{
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"type":"list",
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"member":{"shape":"ContactPreference"}
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},
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"Profile":{
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"type":"structure",
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"members":{
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"GenderString":{
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"shape":"sensitiveString1To255",
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"documentation":"<p>An alternative to Gender which accepts any string as input.</p>"
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},
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"ProfileType":{
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"shape":"ProfileType",
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"documentation":"<p>The type of the profile.</p>"
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},
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"EngagementPreferences":{
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"shape":"EngagementPreferences",
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"documentation":"<p>The customer or account’s engagement preferences.</p>"
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}
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},
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"documentation":"<p>The standard profile of a customer.</p>"
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"shape":"CustomAttributes",
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"documentation":"<p>A field to describe values to segment on within attributes.</p>",
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"locationName":"Attributes"
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},
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"ProfileType":{
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"shape":"ProfileTypeDimension",
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"documentation":"<p>A field to describe values to segment on within profile type.</p>",
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"locationName":"ProfileType"
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}
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},
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"documentation":"<p>The object used to segment on attributes within the customer profile.</p>",
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},
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"documentation":"<p>Object that holds the results for membership.</p>"
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},
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"ProfileType":{
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"type":"string",
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"enum":[
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"ACCOUNT_PROFILE",
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"PROFILE"
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],
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"sensitive":true
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},
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"ProfileTypeDimension":{
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"type":"structure",
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"required":[
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"DimensionType",
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"Values"
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],
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"members":{
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"DimensionType":{
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"shape":"ProfileTypeDimensionType",
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"documentation":"<p>The action to segment on.</p>",
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"locationName":"DimensionType"
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},
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"Values":{
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"shape":"ProfileTypeValues",
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"documentation":"<p>The values to apply the DimensionType on.</p>",
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"locationName":"Values"
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}
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},
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"documentation":"<p>Object to hold the dimension of a profile type field to segment on.</p>"
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},
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"ProfileTypeDimensionType":{
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"type":"string",
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"enum":[
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"INCLUSIVE",
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"EXCLUSIVE"
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]
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},
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"ProfileTypeValues":{
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"type":"list",
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"member":{"shape":"ProfileType"},
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"max":1,
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"min":1
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},
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"Profiles":{
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"type":"list",
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"member":{"shape":"ProfileQueryResult"}
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"GenderString":{
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"shape":"sensitiveString0To255",
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"documentation":"<p>An alternative to <code>Gender</code> which accepts any string as input.</p>"
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},
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"ProfileType":{
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"shape":"ProfileType",
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"documentation":"<p>Determines the type of the profile.</p>"
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},
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"EngagementPreferences":{
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"shape":"EngagementPreferences",
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"documentation":"<p>Object that defines users preferred methods of engagement.</p>"
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}
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}
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},

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