Amazon Connect Service Update: Amazon Connect now offers automated post-chat surveys triggered when customers end conversations. This captures timely feedback while experience is fresh, using either a no-code form builder or Amazon Lex-powered interactive surveys.

Author: AWS

.changes/next-release/feature-AmazonConnectService-950e4ed.json

@@ -0,0 +1,6 @@
+{
+    "type": "feature",
+    "category": "Amazon Connect Service",
+    "contributor": "",
+    "description": "Amazon Connect now offers automated post-chat surveys triggered when customers end conversations. This captures timely feedback while experience is fresh, using either a no-code form builder or Amazon Lex-powered interactive surveys."
+}

services/connect/src/main/resources/codegen-resources/service-2.json

@@ -9293,33 +9293,33 @@
       "members":{
         "TagConditions":{
           "shape":"TagAndConditionList",
-          "documentation":"<p> Tag-based conditions for contact flow filtering. </p>"
+          "documentation":"<p> Tag-based conditions for contact flow filtering.</p>"
         },
         "ContactFlowTypeCondition":{
           "shape":"ContactFlowTypeCondition",
-          "documentation":"<p> Contact flow type condition. </p>"
+          "documentation":"<p> Contact flow type condition.</p>"
         }
       },
-      "documentation":"<p> A list of conditions which would be applied together with an AND condition. </p>"
+      "documentation":"<p> A list of conditions which would be applied together with an AND condition.</p>"
     },
     "ContactFlowAttributeFilter":{
       "type":"structure",
       "members":{
         "OrConditions":{
           "shape":"ContactFlowAttributeOrConditionList",
-          "documentation":"<p> A list of conditions which would be applied together with an OR condition. </p>"
+          "documentation":"<p> A list of conditions which would be applied together with an OR condition.</p>"
         },
         "AndCondition":{
           "shape":"ContactFlowAttributeAndCondition",
-          "documentation":"<p> A list of conditions which would be applied together with a AND condition. </p>"
+          "documentation":"<p> A list of conditions which would be applied together with a AND condition.</p>"
         },
         "TagCondition":{"shape":"TagCondition"},
         "ContactFlowTypeCondition":{
           "shape":"ContactFlowTypeCondition",
-          "documentation":"<p> Contact flow type condition within attribute filter. </p>"
+          "documentation":"<p> Contact flow type condition within attribute filter.</p>"
         }
       },
-      "documentation":"<p> Filter for contact flow attributes with multiple condition types. </p>"
+      "documentation":"<p> Filter for contact flow attributes with multiple condition types.</p>"
     },
     "ContactFlowAttributeOrConditionList":{
       "type":"list",
@@ -9716,10 +9716,10 @@
       "members":{
         "ContactFlowType":{
           "shape":"ContactFlowType",
-          "documentation":"<p> Contact flow type of the contact flow type condition. </p>"
+          "documentation":"<p> Contact flow type of the contact flow type condition.</p>"
         }
       },
-      "documentation":"<p> The contact flow type condition. </p>"
+      "documentation":"<p> The contact flow type condition.</p>"
     },
     "ContactFlowTypes":{
       "type":"list",
@@ -10046,25 +10046,25 @@
         },
         "TagCondition":{"shape":"TagCondition"}
       },
-      "documentation":"<p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>. This accepts an <code>OR</code> or <code>AND</code> (List of List) input where: </p> <ul> <li> <p>The top level list specifies conditions that need to be applied with <code>OR</code> operator.</p> </li> <li> <p>The inner list specifies conditions that need to be applied with <code>AND</code> operator.</p> </li> </ul>"
+      "documentation":"<p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>. This accepts an <code>OR</code> or <code>AND</code> (List of List) input where:</p> <ul> <li> <p>The top level list specifies conditions that need to be applied with <code>OR</code> operator.</p> </li> <li> <p>The inner list specifies conditions that need to be applied with <code>AND</code> operator.</p> </li> </ul>"
     },
     "ControlPlaneTagFilter":{
       "type":"structure",
       "members":{
         "OrConditions":{
           "shape":"TagOrConditionList",
-          "documentation":"<p>A list of conditions which would be applied together with an <code>OR</code> condition. </p>"
+          "documentation":"<p>A list of conditions which would be applied together with an <code>OR</code> condition.</p>"
         },
         "AndConditions":{
           "shape":"TagAndConditionList",
           "documentation":"<p>A list of conditions which would be applied together with an <code>AND</code> condition.</p>"
         },
         "TagCondition":{
           "shape":"TagCondition",
-          "documentation":"<p>A leaf node condition which can be used to specify a tag condition. </p>"
+          "documentation":"<p>A leaf node condition which can be used to specify a tag condition.</p>"
         }
       },
-      "documentation":"<p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>. This accepts an <code>OR</code> of <code>AND</code> (List of List) input where: </p> <ul> <li> <p>Top level list specifies conditions that need to be applied with <code>OR</code> operator</p> </li> <li> <p>Inner list specifies conditions that need to be applied with <code>AND</code> operator.</p> </li> </ul>"
+      "documentation":"<p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>. This accepts an <code>OR</code> of <code>AND</code> (List of List) input where:</p> <ul> <li> <p>Top level list specifies conditions that need to be applied with <code>OR</code> operator</p> </li> <li> <p>Inner list specifies conditions that need to be applied with <code>AND</code> operator.</p> </li> </ul>"
     },
     "ControlPlaneUserAttributeFilter":{
       "type":"structure",
@@ -10080,7 +10080,7 @@
         "TagCondition":{"shape":"TagCondition"},
         "HierarchyGroupCondition":{"shape":"HierarchyGroupCondition"}
       },
-      "documentation":"<p>An object that can be used to specify Tag conditions or Hierarchy Group conditions inside the <code>SearchFilter</code>.</p> <p>This accepts an <code>OR</code> of <code>AND</code> (List of List) input where:</p> <ul> <li> <p>The top level list specifies conditions that need to be applied with <code>OR</code> operator</p> </li> <li> <p>The inner list specifies conditions that need to be applied with <code>AND</code> operator.</p> </li> </ul> <note> <p>Only one field can be populated. Maximum number of allowed Tag conditions is 25. Maximum number of allowed Hierarchy Group conditions is 20. </p> </note>"
+      "documentation":"<p>An object that can be used to specify Tag conditions or Hierarchy Group conditions inside the <code>SearchFilter</code>.</p> <p>This accepts an <code>OR</code> of <code>AND</code> (List of List) input where:</p> <ul> <li> <p>The top level list specifies conditions that need to be applied with <code>OR</code> operator</p> </li> <li> <p>The inner list specifies conditions that need to be applied with <code>AND</code> operator.</p> </li> </ul> <note> <p>Only one field can be populated. Maximum number of allowed Tag conditions is 25. Maximum number of allowed Hierarchy Group conditions is 20.</p> </note>"
     },
     "Count":{"type":"integer"},
     "CreateAgentStatusRequest":{
@@ -12699,15 +12699,15 @@
         },
         "MinValue":{
           "shape":"DateTimeFormat",
-          "documentation":"<p>A minimum value of the property. </p>"
+          "documentation":"<p>A minimum value of the property.</p>"
         },
         "MaxValue":{
           "shape":"DateTimeFormat",
-          "documentation":"<p>A maximum value of the property. </p>"
+          "documentation":"<p>A maximum value of the property.</p>"
         },
         "ComparisonType":{
           "shape":"DateTimeComparisonType",
-          "documentation":"<p>Datetime property comparison type. </p>"
+          "documentation":"<p>Datetime property comparison type.</p>"
         }
       },
       "documentation":"<p>A datetime search condition for Search APIs.</p>"
@@ -12797,7 +12797,7 @@
         },
         "ComparisonType":{
           "shape":"DecimalComparisonType",
-          "documentation":"<p>The type of comparison to be made when evaluating the decimal condition. </p>"
+          "documentation":"<p>The type of comparison to be made when evaluating the decimal condition.</p>"
         }
       },
       "documentation":"<p>A decimal search condition for Search APIs.</p>"
@@ -15294,6 +15294,16 @@
       },
       "documentation":"<p>Information about the call disconnect experience.</p>"
     },
+    "DisconnectOnCustomerExit":{
+      "type":"list",
+      "member":{"shape":"DisconnectOnCustomerExitParticipantType"},
+      "max":1,
+      "min":1
+    },
+    "DisconnectOnCustomerExitParticipantType":{
+      "type":"string",
+      "enum":["AGENT"]
+    },
     "DisconnectReason":{
       "type":"structure",
       "members":{
@@ -29185,6 +29195,10 @@
         "CustomerId":{
           "shape":"CustomerIdNonEmpty",
           "documentation":"<p>The customer's identification number. For example, the <code>CustomerId</code> may be a customer number from your CRM.</p>"
+        },
+        "DisconnectOnCustomerExit":{
+          "shape":"DisconnectOnCustomerExit",
+          "documentation":"<p>A list of participant types to automatically disconnect when the end customer ends the chat session, allowing them to continue through disconnect flows such as surveys or feedback forms.</p> <p>Valid value: <code>AGENT</code>.</p> <p>With the <code>DisconnectOnCustomerExit</code> parameter, you can configure automatic agent disconnection when end customers end the chat, ensuring that disconnect flows are triggered consistently regardless of which participant disconnects first.</p>"
         }
       }
     },
@@ -33595,7 +33609,7 @@
         },
         "AndConditions":{
           "shape":"UserSearchConditionList",
-          "documentation":"<p>A list of conditions which would be applied together with an <code>AND</code> condition. </p>"
+          "documentation":"<p>A list of conditions which would be applied together with an <code>AND</code> condition.</p>"
         },
         "StringCondition":{
           "shape":"StringCondition",