Amazon Connect Service Update: Add optional ability to exclude users from send notification actions for Contact Lens Rules.

Author: AWS

.changes/next-release/feature-AmazonConnectService-a2e9d35.json

@@ -0,0 +1,6 @@
+{
+    "type": "feature",
+    "category": "Amazon Connect Service",
+    "contributor": "",
+    "description": "Add optional ability to exclude users from send notification actions for Contact Lens Rules."
+}

services/connect/src/main/resources/codegen-resources/service-2.json

@@ -3926,7 +3926,7 @@
         {"shape":"DestinationNotAllowedException"},
         {"shape":"OutboundContactNotPermittedException"}
       ],
-      "documentation":"<p>Places an outbound call to a contact, and then initiates the flow. It performs the actions in the flow that's specified (in <code>ContactFlowId</code>).</p> <p>Agents do not initiate the outbound API, which means that they do not dial the contact. If the flow places an outbound call to a contact, and then puts the contact in queue, the call is then routed to the agent, like any other inbound case.</p> <p>There is a 60-second dialing timeout for this operation. If the call is not connected after 60 seconds, it fails.</p> <note> <p>UK numbers with a 447 prefix are not allowed by default. Before you can dial these UK mobile numbers, you must submit a service quota increase request. For more information, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html\">Amazon Connect Service Quotas</a> in the <i>Amazon Connect Administrator Guide</i>. </p> </note> <note> <p>Campaign calls are not allowed by default. Before you can make a call with <code>TrafficType</code> = <code>CAMPAIGN</code>, you must submit a service quota increase request to the quota <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#outbound-communications-quotas\">Amazon Connect campaigns</a>. </p> </note> <note> <p>For Preview dialing mode, only the Amazon Connect outbound campaigns service principal is allowed to assume a role in your account and call this API with OutboundStrategy. </p> </note>"
+      "documentation":"<p>Places an outbound call to a contact, and then initiates the flow. It performs the actions in the flow that's specified (in <code>ContactFlowId</code>).</p> <p>Agents do not initiate the outbound API, which means that they do not dial the contact. If the flow places an outbound call to a contact, and then puts the contact in queue, the call is then routed to the agent, like any other inbound case.</p> <p>Dialing timeout for this operation can be configured with the “RingTimeoutInSeconds” parameter. If not specified, the default dialing timeout will be 60 seconds which means if the call is not connected within 60 seconds, it fails.</p> <note> <p>UK numbers with a 447 prefix are not allowed by default. Before you can dial these UK mobile numbers, you must submit a service quota increase request. For more information, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html\">Amazon Connect Service Quotas</a> in the <i>Amazon Connect Administrator Guide</i>. </p> </note> <note> <p>Campaign calls are not allowed by default. Before you can make a call with <code>TrafficType</code> = <code>CAMPAIGN</code>, you must submit a service quota increase request to the quota <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#outbound-communications-quotas\">Amazon Connect campaigns</a>. </p> </note> <note> <p>For Preview dialing mode, only the Amazon Connect outbound campaigns service principal is allowed to assume a role in your account and call this API with OutboundStrategy. </p> </note>"
     },
     "StartScreenSharing":{
       "name":"StartScreenSharing",
@@ -24322,6 +24322,10 @@
         "Recipient":{
           "shape":"NotificationRecipientType",
           "documentation":"<p>Notification recipient.</p>"
+        },
+        "Exclusion":{
+          "shape":"NotificationRecipientType",
+          "documentation":"<p>Recipients to exclude from notification.</p>"
         }
       },
       "documentation":"<p>Information about the send notification action.</p>"