feat(client-connect): This release updates the *InstanceStorageConfig APIs to support a new ResourceType: REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS. Use this resource type to enable streaming for real-time analysis of chat contacts and to associate a Kinesis stream where real-time analysis chat segments will be published.

Author: awstools

clients/client-connect/src/commands/AssociateInstanceStorageConfigCommand.ts

@@ -47,7 +47,7 @@ export interface AssociateInstanceStorageConfigCommandOutput
  * const client = new ConnectClient(config);
  * const input = { // AssociateInstanceStorageConfigRequest
  *   InstanceId: "STRING_VALUE", // required
- *   ResourceType: "CHAT_TRANSCRIPTS" || "CALL_RECORDINGS" || "SCHEDULED_REPORTS" || "MEDIA_STREAMS" || "CONTACT_TRACE_RECORDS" || "AGENT_EVENTS" || "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" || "ATTACHMENTS" || "CONTACT_EVALUATIONS" || "SCREEN_RECORDINGS", // required
+ *   ResourceType: "CHAT_TRANSCRIPTS" || "CALL_RECORDINGS" || "SCHEDULED_REPORTS" || "MEDIA_STREAMS" || "CONTACT_TRACE_RECORDS" || "AGENT_EVENTS" || "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" || "ATTACHMENTS" || "CONTACT_EVALUATIONS" || "SCREEN_RECORDINGS" || "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" || "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS", // required
  *   StorageConfig: { // InstanceStorageConfig
  *     AssociationId: "STRING_VALUE",
  *     StorageType: "S3" || "KINESIS_VIDEO_STREAM" || "KINESIS_STREAM" || "KINESIS_FIREHOSE", // required

clients/client-connect/src/commands/DescribeInstanceStorageConfigCommand.ts

@@ -44,7 +44,7 @@ export interface DescribeInstanceStorageConfigCommandOutput
  * const input = { // DescribeInstanceStorageConfigRequest
  *   InstanceId: "STRING_VALUE", // required
  *   AssociationId: "STRING_VALUE", // required
- *   ResourceType: "CHAT_TRANSCRIPTS" || "CALL_RECORDINGS" || "SCHEDULED_REPORTS" || "MEDIA_STREAMS" || "CONTACT_TRACE_RECORDS" || "AGENT_EVENTS" || "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" || "ATTACHMENTS" || "CONTACT_EVALUATIONS" || "SCREEN_RECORDINGS", // required
+ *   ResourceType: "CHAT_TRANSCRIPTS" || "CALL_RECORDINGS" || "SCHEDULED_REPORTS" || "MEDIA_STREAMS" || "CONTACT_TRACE_RECORDS" || "AGENT_EVENTS" || "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" || "ATTACHMENTS" || "CONTACT_EVALUATIONS" || "SCREEN_RECORDINGS" || "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" || "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS", // required
  * };
  * const command = new DescribeInstanceStorageConfigCommand(input);
  * const response = await client.send(command);

clients/client-connect/src/commands/DisassociateInstanceStorageConfigCommand.ts

@@ -42,7 +42,7 @@ export interface DisassociateInstanceStorageConfigCommandOutput extends __Metada
  * const input = { // DisassociateInstanceStorageConfigRequest
  *   InstanceId: "STRING_VALUE", // required
  *   AssociationId: "STRING_VALUE", // required
- *   ResourceType: "CHAT_TRANSCRIPTS" || "CALL_RECORDINGS" || "SCHEDULED_REPORTS" || "MEDIA_STREAMS" || "CONTACT_TRACE_RECORDS" || "AGENT_EVENTS" || "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" || "ATTACHMENTS" || "CONTACT_EVALUATIONS" || "SCREEN_RECORDINGS", // required
+ *   ResourceType: "CHAT_TRANSCRIPTS" || "CALL_RECORDINGS" || "SCHEDULED_REPORTS" || "MEDIA_STREAMS" || "CONTACT_TRACE_RECORDS" || "AGENT_EVENTS" || "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" || "ATTACHMENTS" || "CONTACT_EVALUATIONS" || "SCREEN_RECORDINGS" || "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" || "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS", // required
  * };
  * const command = new DisassociateInstanceStorageConfigCommand(input);
  * const response = await client.send(command);

clients/client-connect/src/commands/ListInstanceStorageConfigsCommand.ts

@@ -38,7 +38,7 @@ export interface ListInstanceStorageConfigsCommandOutput extends ListInstanceSto
  * const client = new ConnectClient(config);
  * const input = { // ListInstanceStorageConfigsRequest
  *   InstanceId: "STRING_VALUE", // required
- *   ResourceType: "CHAT_TRANSCRIPTS" || "CALL_RECORDINGS" || "SCHEDULED_REPORTS" || "MEDIA_STREAMS" || "CONTACT_TRACE_RECORDS" || "AGENT_EVENTS" || "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" || "ATTACHMENTS" || "CONTACT_EVALUATIONS" || "SCREEN_RECORDINGS", // required
+ *   ResourceType: "CHAT_TRANSCRIPTS" || "CALL_RECORDINGS" || "SCHEDULED_REPORTS" || "MEDIA_STREAMS" || "CONTACT_TRACE_RECORDS" || "AGENT_EVENTS" || "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" || "ATTACHMENTS" || "CONTACT_EVALUATIONS" || "SCREEN_RECORDINGS" || "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" || "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS", // required
  *   NextToken: "STRING_VALUE",
  *   MaxResults: Number("int"),
  * };

clients/client-connect/src/commands/UpdateInstanceStorageConfigCommand.ts

@@ -41,7 +41,7 @@ export interface UpdateInstanceStorageConfigCommandOutput extends __MetadataBear
  * const input = { // UpdateInstanceStorageConfigRequest
  *   InstanceId: "STRING_VALUE", // required
  *   AssociationId: "STRING_VALUE", // required
- *   ResourceType: "CHAT_TRANSCRIPTS" || "CALL_RECORDINGS" || "SCHEDULED_REPORTS" || "MEDIA_STREAMS" || "CONTACT_TRACE_RECORDS" || "AGENT_EVENTS" || "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" || "ATTACHMENTS" || "CONTACT_EVALUATIONS" || "SCREEN_RECORDINGS", // required
+ *   ResourceType: "CHAT_TRANSCRIPTS" || "CALL_RECORDINGS" || "SCHEDULED_REPORTS" || "MEDIA_STREAMS" || "CONTACT_TRACE_RECORDS" || "AGENT_EVENTS" || "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" || "ATTACHMENTS" || "CONTACT_EVALUATIONS" || "SCREEN_RECORDINGS" || "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" || "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS", // required
  *   StorageConfig: { // InstanceStorageConfig
  *     AssociationId: "STRING_VALUE",
  *     StorageType: "S3" || "KINESIS_VIDEO_STREAM" || "KINESIS_STREAM" || "KINESIS_FIREHOSE", // required

clients/client-connect/src/models/models_0.ts

@@ -1002,7 +1002,9 @@ export const InstanceStorageResourceType = {
   CONTACT_EVALUATIONS: "CONTACT_EVALUATIONS",
   CONTACT_TRACE_RECORDS: "CONTACT_TRACE_RECORDS",
   MEDIA_STREAMS: "MEDIA_STREAMS",
+  REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS",
   REAL_TIME_CONTACT_ANALYSIS_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS",
+  REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS: "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS",
   SCHEDULED_REPORTS: "SCHEDULED_REPORTS",
   SCREEN_RECORDINGS: "SCREEN_RECORDINGS",
 } as const;
@@ -1195,7 +1197,24 @@ export interface AssociateInstanceStorageConfigRequest {
   InstanceId: string | undefined;
 
   /**
-   * <p>A valid resource type.</p>
+   * <p>A valid resource type. To <a href="https://docs.aws.amazon.com/connect/latest/adminguide/enable-contact-analysis-segment-streams.html">enable streaming
+   *     for real-time analysis of contacts</a>, use the following types:</p>
+   *          <ul>
+   *             <li>
+   *                <p>For chat contacts, use <code>REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS</code>.</p>
+   *             </li>
+   *             <li>
+   *                <p>For voice contacts, use <code>REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS</code>.</p>
+   *             </li>
+   *          </ul>
+   *          <note>
+   *             <p>
+   *                <code>REAL_TIME_CONTACT_ANALYSIS_SEGMENTS</code> is deprecated, but it is still
+   *     supported and will apply only to VOICE channel contacts. Use
+   *     <code>REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS</code> for voice contacts moving forward.</p>
+   *             <p>If you have previously associated a stream with <code>REAL_TIME_CONTACT_ANALYSIS_SEGMENTS</code>, no
+   *     action is needed to update the stream to <code>REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS</code>.</p>
+   *          </note>
    * @public
    */
   ResourceType: InstanceStorageResourceType | undefined;
@@ -4396,7 +4415,8 @@ export interface CreateSecurityProfileRequest {
   HierarchyRestrictedResources?: string[];
 
   /**
-   * <p>The identifier of the hierarchy group that a security profile uses to restrict access to resources in Amazon Connect.</p>
+   * <p>The identifier of the hierarchy group that a security profile uses to restrict access to
+   *    resources in Amazon Connect.</p>
    * @public
    */
   AllowedAccessControlHierarchyGroupId?: string;