GetMetricDataV2 API: Update to include new metrics CONTACTS_RESOLVED_IN_X , AVG_HOLD_TIME_ALL_CONTACTS , AVG_RESOLUTION_TIME , ABANDONMENT_RATE , AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS with added features: Interval Period, TimeZone, Negate MetricFilters, Extended date time range.

Author: aws-sdk-dotnet-automation

generator/ServiceModels/connect/connect-2017-08-08.api.json

@@ -7143,6 +7143,7 @@
         "ResourceArn":{"shape":"ARN"},
         "StartTime":{"shape":"Timestamp"},
         "EndTime":{"shape":"Timestamp"},
+        "Interval":{"shape":"IntervalDetails"},
         "Filters":{"shape":"FiltersV2List"},
         "Groupings":{"shape":"GroupingsV2"},
         "Metrics":{"shape":"MetricsV2"},
@@ -7729,6 +7730,24 @@
       "error":{"httpStatusCode":500},
       "exception":true
     },
+    "IntervalDetails":{
+      "type":"structure",
+      "members":{
+        "TimeZone":{"shape":"String"},
+        "IntervalPeriod":{"shape":"IntervalPeriod"}
+      }
+    },
+    "IntervalPeriod":{
+      "type":"string",
+      "enum":[
+        "FIFTEEN_MIN",
+        "THIRTY_MIN",
+        "HOUR",
+        "DAY",
+        "WEEK",
+        "TOTAL"
+      ]
+    },
     "InvalidContactFlowException":{
       "type":"structure",
       "members":{
@@ -9200,7 +9219,8 @@
       "type":"structure",
       "members":{
         "MetricFilterKey":{"shape":"String"},
-        "MetricFilterValues":{"shape":"MetricFilterValueList"}
+        "MetricFilterValues":{"shape":"MetricFilterValueList"},
+        "Negate":{"shape":"Boolean"}
       }
     },
     "MetricFilterValueList":{
@@ -9214,11 +9234,20 @@
       "member":{"shape":"MetricFilterV2"},
       "max":2
     },
+    "MetricInterval":{
+      "type":"structure",
+      "members":{
+        "Interval":{"shape":"IntervalPeriod"},
+        "StartTime":{"shape":"Timestamp"},
+        "EndTime":{"shape":"Timestamp"}
+      }
+    },
     "MetricNameV2":{"type":"string"},
     "MetricResultV2":{
       "type":"structure",
       "members":{
         "Dimensions":{"shape":"DimensionsV2Map"},
+        "MetricInterval":{"shape":"MetricInterval"},
         "Collections":{"shape":"MetricDataCollectionsV2"}
       }
     },

generator/ServiceModels/connect/connect-2017-08-08.docs.json

@@ -63,7 +63,8 @@ internal bool IsSetArn()
         /// <summary>
         /// Gets and sets the property Content. 
         /// <para>
-        /// The content of the flow.
+        /// The JSON string that represents the content of the flow. For an example, see <a href="https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html">Example
+        /// contact flow in Amazon Connect Flow language</a>. 
         /// </para>
         /// </summary>
         public string Content

generator/ServiceModels/connect/connect-2017-08-08.normal.json

@@ -63,7 +63,12 @@ internal bool IsSetArn()
         /// <summary>
         /// Gets and sets the property Content. 
         /// <para>
-        /// The content of the flow module.
+        /// The JSON string that represents the content of the flow. For an example, see <a href="https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html">Example
+        /// contact flow in Amazon Connect Flow language</a>. 
+        /// </para>
+        ///  
+        /// <para>
+        /// Length Constraints: Minimum length of 1. Maximum length of 256000.
         /// </para>
         /// </summary>
         [AWSProperty(Min=1, Max=256000)]

sdk/src/Services/Connect/Generated/Model/ContactFlow.cs

@@ -50,7 +50,12 @@ public partial class CreateContactFlowRequest : AmazonConnectRequest
         /// <summary>
         /// Gets and sets the property Content. 
         /// <para>
-        /// The content of the flow. 
+        /// The JSON string that represents the content of the flow. For an example, see <a href="https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html">Example
+        /// contact flow in Amazon Connect Flow language</a>. 
+        /// </para>
+        ///  
+        /// <para>
+        /// Length Constraints: Minimum length of 1. Maximum length of 256000.
         /// </para>
         /// </summary>
         [AWSProperty(Required=true)]

sdk/src/Services/Connect/Generated/Model/ContactFlowModule.cs

@@ -30,12 +30,7 @@ namespace Amazon.Connect.Model
 {
     /// <summary>
     /// Container for the parameters to the CreateSecurityProfile operation.
-    /// This API is in preview release for Amazon Connect and is subject to change.
-    /// 
-    ///  
-    /// <para>
     /// Creates a security profile.
-    /// </para>
     /// </summary>
     public partial class CreateSecurityProfileRequest : AmazonConnectRequest
     {

sdk/src/Services/Connect/Generated/Model/CreateContactFlowRequest.cs

@@ -30,12 +30,7 @@ namespace Amazon.Connect.Model
 {
     /// <summary>
     /// Container for the parameters to the DeleteSecurityProfile operation.
-    /// This API is in preview release for Amazon Connect and is subject to change.
-    /// 
-    ///  
-    /// <para>
     /// Deletes a security profile.
-    /// </para>
     /// </summary>
     public partial class DeleteSecurityProfileRequest : AmazonConnectRequest
     {

sdk/src/Services/Connect/Generated/Model/CreateSecurityProfileRequest.cs

@@ -30,12 +30,7 @@ namespace Amazon.Connect.Model
 {
     /// <summary>
     /// Container for the parameters to the DescribeSecurityProfile operation.
-    /// This API is in preview release for Amazon Connect and is subject to change.
-    /// 
-    ///  
-    /// <para>
     /// Gets basic information about the security profle.
-    /// </para>
     /// </summary>
     public partial class DescribeSecurityProfileRequest : AmazonConnectRequest
     {

sdk/src/Services/Connect/Generated/Model/DeleteSecurityProfileRequest.cs

@@ -38,7 +38,7 @@ namespace Amazon.Connect.Model
     /// the previous version of this API. It has new metrics, offers filtering at a metric
     /// level, and offers the ability to filter and group data by channels, queues, routing
     /// profiles, agents, and agent hierarchy levels. It can retrieve historical data for
-    /// the last 35 days, in 24-hour intervals.
+    /// the last 3 months, at varying intervals. 
     /// </para>
     ///  
     /// <para>
@@ -52,6 +52,7 @@ public partial class GetMetricDataV2Request : AmazonConnectRequest
         private DateTime? _endTime;
         private List<FilterV2> _filters = new List<FilterV2>();
         private List<string> _groupings = new List<string>();
+        private IntervalDetails _interval;
         private int? _maxResults;
         private List<MetricV2> _metrics = new List<MetricV2>();
         private string _nextToken;
@@ -65,10 +66,6 @@ public partial class GetMetricDataV2Request : AmazonConnectRequest
         /// the retrieval of historical metrics data. The time must be later than the start time
         /// timestamp. It cannot be later than the current timestamp.
         /// </para>
-        ///  
-        /// <para>
-        /// The time range between the start and end time must be less than 24 hours.
-        /// </para>
         /// </summary>
         [AWSProperty(Required=true)]
         public DateTime EndTime
@@ -195,6 +192,77 @@ internal bool IsSetGroupings()
             return this._groupings != null && this._groupings.Count > 0; 
         }
 
+        /// <summary>
+        /// Gets and sets the property Interval. 
+        /// <para>
+        /// The interval period and timezone to apply to returned metrics.
+        /// </para>
+        ///  <ul> <li> 
+        /// <para>
+        ///  <code>IntervalPeriod</code>: An aggregated grouping applied to request metrics. Valid
+        /// <code>IntervalPeriod</code> values are: <code>FIFTEEN_MIN</code> | <code>THIRTY_MIN</code>
+        /// | <code>HOUR</code> | <code>DAY</code> | <code>WEEK</code> | <code>TOTAL</code>. 
+        /// </para>
+        ///  
+        /// <para>
+        /// For example, if <code>IntervalPeriod</code> is selected <code>THIRTY_MIN</code>, <code>StartTime</code>
+        /// and <code>EndTime</code> differs by 1 day, then Amazon Connect returns 48 results
+        /// in the response. Each result is aggregated by the THIRTY_MIN period. By default Amazon
+        /// Connect aggregates results based on the <code>TOTAL</code> interval period. 
+        /// </para>
+        ///  
+        /// <para>
+        /// The following list describes restrictions on <code>StartTime</code> and <code>EndTime</code>
+        /// based on which <code>IntervalPeriod</code> is requested. 
+        /// </para>
+        ///  <ul> <li> 
+        /// <para>
+        ///  <code>FIFTEEN_MIN</code>: The difference between <code>StartTime</code> and <code>EndTime</code>
+        /// must be less than 3 days.
+        /// </para>
+        ///  </li> <li> 
+        /// <para>
+        ///  <code>THIRTY_MIN</code>: The difference between <code>StartTime</code> and <code>EndTime</code>
+        /// must be less than 3 days.
+        /// </para>
+        ///  </li> <li> 
+        /// <para>
+        ///  <code>HOUR</code>: The difference between <code>StartTime</code> and <code>EndTime</code>
+        /// must be less than 3 days.
+        /// </para>
+        ///  </li> <li> 
+        /// <para>
+        ///  <code>DAY</code>: The difference between <code>StartTime</code> and <code>EndTime</code>
+        /// must be less than 35 days.
+        /// </para>
+        ///  </li> <li> 
+        /// <para>
+        ///  <code>WEEK</code>: The difference between <code>StartTime</code> and <code>EndTime</code>
+        /// must be less than 35 days.
+        /// </para>
+        ///  </li> <li> 
+        /// <para>
+        ///  <code>TOTAL</code>: The difference between <code>StartTime</code> and <code>EndTime</code>
+        /// must be less than 35 days.
+        /// </para>
+        ///  </li> </ul> </li> <li> 
+        /// <para>
+        ///  <code>TimeZone</code>: The timezone applied to requested metrics.
+        /// </para>
+        ///  </li> </ul>
+        /// </summary>
+        public IntervalDetails Interval
+        {
+            get { return this._interval; }
+            set { this._interval = value; }
+        }
+
+        // Check to see if Interval property is set
+        internal bool IsSetInterval()
+        {
+            return this._interval != null;
+        }
+
         /// <summary>
         /// Gets and sets the property MaxResults. 
         /// <para>
@@ -222,7 +290,15 @@ internal bool IsSetMaxResults()
         /// see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical
         /// metrics definitions</a> in the <i>Amazon Connect Administrator's Guide</i>.
         /// </para>
-        ///  <dl> <dt>AGENT_ADHERENT_TIME</dt> <dd> 
+        ///  <dl> <dt>ABANDONMENT_RATE</dt> <dd> 
+        /// <para>
+        /// Unit: Percent
+        /// </para>
+        ///  
+        /// <para>
+        /// Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
+        /// </para>
+        ///  </dd> <dt>AGENT_ADHERENT_TIME</dt> <dd> 
         /// <para>
         /// This metric is available only in Amazon Web Services Regions where <a href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting,
         /// capacity planning, and scheduling</a> is available.
@@ -245,6 +321,18 @@ internal bool IsSetMaxResults()
         /// Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
         /// 
         /// </para>
+        ///  </dd> <dt>AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS</dt> <dd> 
+        /// <para>
+        /// Unit: Count
+        /// </para>
+        ///  
+        /// <para>
+        /// Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
+        /// </para>
+        ///  
+        /// <para>
+        /// Data for this metric is available starting from October 1, 2023 0:00:00 GMT.
+        /// </para>
         ///  </dd> <dt>AGENT_OCCUPANCY</dt> <dd> 
         /// <para>
         /// Unit: Percentage
@@ -314,21 +402,11 @@ internal bool IsSetMaxResults()
         /// <para>
         /// Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
         /// </para>
-        ///  </dd> <dt>AVG_AGENT_CONNECTING_TIME</dt> <dd> 
-        /// <para>
-        /// Unit: Seconds
-        /// </para>
-        ///  
-        /// <para>
-        /// Valid metric filter key: <code>INITIATION_METHOD</code>. For now, this metric only
-        /// supports the following as <code>INITIATION_METHOD</code>: <code>INBOUND</code> | <code>OUTBOUND</code>
-        /// | <code>CALLBACK</code> | <code>API</code> 
-        /// </para>
-        ///  
+        ///  <note> 
         /// <para>
-        /// Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
+        /// The <code>Negate</code> key in Metric Level Filters is not applicable for this metric.
         /// </para>
-        ///  </dd> <dt>AVG_CONTACT_DURATION</dt> <dd> 
+        ///  </note> </dd> <dt>AVG_CONTACT_DURATION</dt> <dd> 
         /// <para>
         /// Unit: Seconds
         /// </para>
@@ -388,7 +466,15 @@ internal bool IsSetMaxResults()
         /// <para>
         /// Feature is a valid filter but not a valid grouping.
         /// </para>
-        ///  </note> </dd> <dt>AVG_HOLDS</dt> <dd> 
+        ///  </note> </dd> <dt>AVG_HOLD_TIME_ALL_CONTACTS</dt> <dd> 
+        /// <para>
+        /// Unit: Seconds
+        /// </para>
+        ///  
+        /// <para>
+        /// Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
+        /// </para>
+        ///  </dd> <dt>AVG_HOLDS</dt> <dd> 
         /// <para>
         /// Unit: Count
         /// </para>
@@ -472,7 +558,15 @@ internal bool IsSetMaxResults()
         /// <para>
         /// Feature is a valid filter but not a valid grouping.
         /// </para>
-        ///  </note> </dd> <dt>AVG_TALK_TIME</dt> <dd> 
+        ///  </note> </dd> <dt>AVG_RESOLUTION_TIME</dt> <dd> 
+        /// <para>
+        /// Unit: Seconds
+        /// </para>
+        ///  
+        /// <para>
+        /// Valid groupings and filters: Queue, Channel, Routing Profile
+        /// </para>
+        ///  </dd> <dt>AVG_TALK_TIME</dt> <dd> 
         /// <para>
         /// This metric is available only for contacts analyzed by Contact Lens conversational
         /// analytics.
@@ -569,6 +663,20 @@ internal bool IsSetMaxResults()
         /// <para>
         /// Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
         /// </para>
+        ///  </dd> <dt>CONTACTS_RESOLVED_IN_X</dt> <dd> 
+        /// <para>
+        /// Unit: Count
+        /// </para>
+        ///  
+        /// <para>
+        /// Valid groupings and filters: Queue, Channel, Routing Profile
+        /// </para>
+        ///  
+        /// <para>
+        /// Threshold: For <code>ThresholdValue</code> enter any whole number from 1 to 604800
+        /// (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>LT</code>
+        /// (for "Less than").
+        /// </para>
         ///  </dd> <dt>CONTACTS_TRANSFERRED_OUT</dt> <dd> 
         /// <para>
         /// Unit: Count
@@ -732,9 +840,9 @@ internal bool IsSetResourceArn()
         /// <para>
         /// The timestamp, in UNIX Epoch time format, at which to start the reporting interval
         /// for the retrieval of historical metrics data. The time must be before the end time
-        /// timestamp. The time range between the start and end time must be less than 24 hours.
-        /// The start time cannot be earlier than 35 days before the time of the request. Historical
-        /// metrics are available for 35 days.
+        /// timestamp. The start and end time depends on the <code>IntervalPeriod</code> selected.
+        /// By default the time range between start and end time is 35 days. Historical metrics
+        /// are available for 3 months.
         /// </para>
         /// </summary>
         [AWSProperty(Required=true)]