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2 parents ff9535d + a12e015 commit d113d3cCopy full SHA for d113d3c
README.rst
@@ -66,6 +66,16 @@ Example
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The included ``decode.py`` script demonstrates using this package to
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convert compressed audio files to WAV files.
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+Troubleshooting
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+---------------
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+
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+A ``NoBackendError`` exception means that the library could not find one of
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+the libraries or tools it needs to decode audio. This could mean, for example,
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+that you have a broken installation of `FFmpeg`_. To check, try typing
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+``ffmpeg -version`` in your shell. If that gives you an error, try installing
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+FFmpeg with your OS's package manager (e.g., apt or yum) or `using Conda
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+<https://anaconda.org/conda-forge/ffmpeg>`_.
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Version History
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---------------
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