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Iphone cannot open playback with media sharing (screenshare and camera) #247

@GuiLeme

Description

@GuiLeme

Describe the bug

Iphone in IOS version 16.5.1 cannot open a playback recorded session with either a screenshare or camera, this happened with servers on 2.6 and 2.7

Link for a recording on dev26 for testing: https://dev26.bigbluebutton.org/playback/presentation/2.3/1a7d00695ddcd80bef6ec72bd873d91628150ed8-1689874314817

To Reproduce
Steps to reproduce the behavior:

  1. Record a session with either camera or screenshare (or both);
  2. Get the link to the recorded session;
  3. Try to access it from an iphone device, chrome or safari;
  4. See error.

Expected behavior
It should reproduce the recorded session just as it would in a computer.

Screenshots
If you access through chrome or safari, you will get the following screen:

error_iphone_demo

Smartphone (please complete the following information):

  • Device: Iphone 14 pro, but it also happens in other iphone models;
  • OS: IOS 16.5.1
  • Browser Chrome or Safari (I didn't test it in other browsers)
  • Versionof browser: the latest (I think for safari that would be 16.5)

Additional context
In android smartfones, this doesn't seem to happen. The model where it worked was:

  • Device: Xiaomi Redmi note 9;
  • OS: Android 11
  • Browser: Chrome 108.0.5359.79

One last thing: I tried playback with the video component of with muted=false for both screenshare and camera components, but it didn't work out.

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