demo site shows blank screen on iOS

[audio441]

Checklist

• I have updated to the latest available Frigate version.
• I have cleared the cache of my browser.
• I have tried a different browser to see if it is related to my browser.
• I have tried reproducing the issue in incognito mode to rule out problems with any third party extensions or plugins I have installed.
• I have asked the AI at https://docs.frigate.video about my issue.

Describe the problem you are having

I'm considering using Frigate, but on my iPhone 13 mini on my home network, the demo site shows a blank screen. Ios 18.71 reports the site connection is secure. The progress bar completes on loading the page, but there is no content. Android tablet shows the site OK.

On my old iPhone 6S with iOS 15.8.4, the main page seems to work OK, but if I click on one of the camera feeds, I get a white screen. I then have to navigate back to the main page and refresh to see anything.

Steps to reproduce

1. Open Safari on iPhone
2. Go to demo.frigate.video

...

Version

demo site

In which browser(s) are you experiencing the issue with?

Safari iOS

Frigate config file

unknown

docker-compose file or Docker CLI command

unknown

Relevant Frigate log output

unknown

Relevant go2rtc log output

unknown

Operating system

Home Assistant OS

Install method

Home Assistant Add-on

Network connection

Wireless

Camera make and model

unknown

Screenshots of the Frigate UI's System metrics pages

unknown

Any other information that may be helpful

No response

[hawkeye217]

I can't reproduce this on four different devices/browsers including iOS 18. We also had a user send us screenshots for another issue from the demo site earlier, so I don't think the issue is with Frigate itself.

Frigate uses websockets for a number of things - if your browser or firewall or something on your device is blocking those, this may be your issue.

I'm closing this for now as not reproducible.

[audio441]

Josh: I was able to fix this by deleting history in Safari on the offending device. I was going to close the bug, but it slipped out of my view on Github, was no longer in my Github Issues. Sorry for the bother. I will be setting up a Frigate instance for testing and if I see it again, will try to investigate. I'm not an Apple developer and not set up to debug Safari.

…

On 11/17/25 7:13 AM, Josh Hawkins wrote: I can't reproduce this on four different devices/browsers including iOS 18. We also had a user send us screenshots for another issue from the demo site earlier, so I don't think the issue is with Frigate itself. Frigate uses websockets for a number of things - if your browser or firewall or something on your device is blocking those, this may be your issue. I'm closing this for now as not reproducible. — Reply to this email directly, view it on GitHub <#20900 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AG6NQB4YDDNBUGMCFMOOXHL35HCW7AVCNFSM6AAAAACL5HL4M6VHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTIOJYHE3TKMQ>. You are receiving this because you authored the thread.Message ID: ***@***.***>

[hawkeye217]

Thanks for following up! Glad it's working for you now.