Plugin files use ~~category as a placeholder for whatever tool the user connects in that category. For example, ~~support platform might mean Intercom, Zendesk, or any other support tool with an MCP server.
Plugins are tool-agnostic — they describe workflows in terms of categories (support platform, CRM, chat, etc.) rather than specific products. The .mcp.json pre-configures specific MCP servers, but any MCP server in that category works.
| Category | Placeholder | Included servers | Other options |
|---|---|---|---|
| Chat | ~~chat |
Slack | Microsoft Teams |
~~email |
Microsoft 365 | — | |
| Cloud storage | ~~cloud storage |
Microsoft 365 | — |
| Support platform | ~~support platform |
Intercom | Zendesk, Freshdesk, HubSpot Service Hub |
| CRM | ~~CRM |
HubSpot | Salesforce, Pipedrive |
| Knowledge base | ~~knowledge base |
Guru, Notion | Confluence, Help Scout |
| Project tracker | ~~project tracker |
Atlassian (Jira/Confluence) | Linear, Asana |