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Google Play app update rejected (Prominent Disclosure & Consent Requirement: Violation of User Data policy) #505

@ShashikaWijesinghe

Description

@ShashikaWijesinghe

Braintree SDK Version

com.braintreepayments.api:drop-in:6.17.0

Environment

Both

Android Version & Device

Android 15

Braintree dependencies

com.braintreepayments.api:drop-in:6.17.0

Describe the bug

The Play Store is rejecting the app. If I remove the Braintree drop-in SDK, the release is approved.

You may consider upgrading to a policy-compliant version of this SDK, if available from your SDK provider or removing the SDK.

Braintree Payments SDK com.braintreepayments.api:data-collector: Consider upgrading to version 4.31.0 of the SDK.
Additionally follow these steps APK/App bundle level updates:

Upload the modified policy compliant APK across all tracks, and deactivate the noncompliant APK(s).
Navigate to the track(s) with the policy issue (Closed / Open testing / Production). Click Create new release or Edit release
If the release with the violating app bundles / APKs are in a draft state, discard the release.
Otherwise, add the policy compliant version of app bundles / APKs.
Make sure the noncompliant version is under the "Not Included" section of this release.
Enter a release name and click Save. Once saved, click Review release, then proceed to roll out the release to 100%.
If the non-compliant versions are released to multiple tracks, repeat step 2 in each track.
In addition to your Production release, if you have other release types that you use for testing and/or quality assurance checks (for example, Internal test, Closed, Open), please make sure to update those tracks as well.

To reproduce

  1. Build the app with com.braintreepayments.api:drop-in:6.17.0
  2. Publish app on the Play Store

Expected behavior

The Play Store should approve the release.

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