Wired XBOX ONE controller not Working

[dilankenner]

The controller is recognized, shows up icon, but none of the inputs works.
Model: DEX XC-02 (WIRED CONTROLLER FOR XB ONE )

log.txt

[cathery]

It's currently being investigated. Have you installed any firmware updates to the controller recently? Can you download an earlier version 0.2.2 and tell me if it works?

[dilankenner]

I tried to update, but it didn't work. Maybe it's not original. :/

[cathery]

Alright, what about 0.2.2?

[dilankenner]

Same thing. Shows up icon, but none of the inputs works.

[cathery]

Someone has reported that this build works for them. Can you try it? https://files.catbox.moe/1wse26.rar

[dilankenner]

I'll give it a try and report here as soon as I can.

[dilankenner]

Nope, same thing.

[cathery]

What about this one https://files.catbox.moe/jwliyq.rar

[dilankenner]

nothing yet. The lights keep blinking, the controller icon shows up, but nothing works. I'm testing directly on the tablet, do you want me to test on the dock?

[cathery]

Yea. Otherwise you need a cable that supports OTG undocked.

[dilankenner]

Yes, I'm using an OTG cable

[cathery]

Well whatever works docked also works undocked, and if one of them works but the other one doesn't then it's an issue with the cable/controller. So let me know if your controller works docked on 0.4.2

[ghost]

i would suggest to add NACOON Controller compability ;D

[dilankenner]

i would suggest to add NACOON Controller compability ;D

How do i do that?

[HylianEternal]

Just to chime in on this real quick, I'm experiencing the same issue with my Xbox Elite Series 2 Controller plugged in via USB. I've tried 0.4.2, 0.3.0 and 0.2.3.1 and on each version the console detects the controller, but doesn't appear to be receiving or accepting any inputs. If there's anything I can do to help you with this such as testing a build please let me know :)

[cathery]

Oh that's weird, I've released 0.4.2 specifically to fix elite controllers, let me know if this version works https://files.catbox.moe/jwliyq.rar

[HylianEternal]

Unfortunately I'm still getting the same result as before. Is there a way I can send you a log of some sort?

[cathery]

Yeah, it's located at sdmc:/config/sys-con/log.txt

[HylianEternal]

log.txt
Here you go, hopefully this helps. Let me know if there's anything else I can do to help.

[HylianEternal]

Something I just realized is that I updated my controller's firmware recently, could that have something to do with the issue?

[cathery]

I have no idea. Elite series 2 released like what, 2 weeks ago? It's a safe bet your controller is not supported entirely.

[HylianEternal]

That's what I'm thinking too. Hopefully support can be added at some point, if you need me to test anything just let me know.

[cathery]

@dilankenner I just got myself a USB-C OTG adapter and all the official controllers I have work flawlessly. The only one that didn't work was a chinese DS3 fake. So perhaps you have the same issue? A knock-off brand that doesn't support OTG?

[dilankenner]

I will try it again using the dock and the most recent version of sys-con and see if it works.

[dilankenner]

Well, I think the only way for me is to buy another controller.