From 8c7fe0ad0f91a402c6cdd2b5323b665bbc3f96fa Mon Sep 17 00:00:00 2001 From: Dylan Staley <88163+dstaley@users.noreply.github.com> Date: Mon, 9 Feb 2026 17:57:15 -0600 Subject: [PATCH] add refund faq entry, update custom plan entry --- docs/guides/billing/overview.mdx | 6 +++++- 1 file changed, 5 insertions(+), 1 deletion(-) diff --git a/docs/guides/billing/overview.mdx b/docs/guides/billing/overview.mdx index 534769f22e..11a660b02a 100644 --- a/docs/guides/billing/overview.mdx +++ b/docs/guides/billing/overview.mdx @@ -41,6 +41,10 @@ Clerk Billing only uses Stripe for payment processing. You can see payment and c No. Stripe accounts created for development instances are sandbox/test accounts and cannot be used for production. For a production environment, you must create a separate Stripe account. +### Does Clerk Billing support refunds? + +No, Clerk Billing does not support refunds at this time. You can still issue a refund through your Stripe account. Please note that refunds performed in Stripe will not be reflected in income/MRR calculations. + ### Is Clerk a Merchant of Record (MoR) for transactions? No, Clerk does not provide this service. @@ -55,7 +59,7 @@ None directly, but since payments are processed through Stripe, you can use any ### Can I offer custom pricing plans to specific customers? -Clerk Billing does not currently support custom pricing plans, though we plan to roll out support for this in the future. +Yes, Clerk Billing supports custom pricing plans. See [Custom Plans and prices](/docs/guides/billing/custom-plans) for more information. ### Can I let users upgrade or downgrade their plans mid-cycle?