re-addressing users #11
Description
not an issue, more of a request/question....
We use a Microsoft form and automation for users to create tickets via Sharepoint - as its extensively used at the company and they don't use the portal. So all tickets come via email - the form automatically sends it to OSTicket.
However as they have to fill in their email address as part of the form, can this plugin grab that email address and create the ticket under their name instead of the automated (generic) account?
n.b. using v1.16