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Copy file name to clipboardExpand all lines: src/content/docs/registrar/account-options/domain-contact-updates.mdx
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import { DashButton } from"~/components";
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It is important that you keep your contact details accurate and up-to-date. [ICANN rules state](https://www.icann.org/resources/pages/registrant-contact-information-wdrp-2017-08-31-en) that if you do not have updated contact information, your domain name registration may be suspended or even cancelled.
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The contact information you can update includes:
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To update your registrant contacts:
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1. Log in to the [Cloudflare dashboard](https://dash.cloudflare.com/login), and select your account.
When your domain is registered with Cloudflare, you can review your domain status in **Overview**.
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1. Log in to the [Cloudflare dashboard](https://dash.cloudflare.com/login), and select your account and domain.
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2. From **Overview**, scroll down to **Domain Registration** to review the current expiration date. Select **Manage domain** to review the Auto-Renew status for your domain.
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1. In the Cloudflare dashboard, **Manage domains**.
2. From **Overview**, scroll down to **Domain Registration** to review the current expiration date.
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3. Select **Manage domain** to review the Auto-Renew status for your domain.
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## Billing information
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Domain registrations will not appear in the **Active Subscriptions** section of the dashboard, as Registrar is not subscription based. To check information related to your domain billing:
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1. Log in to the [Cloudflare dashboard](https://dash.cloudflare.com/login), and select your account.
3. Find the domain you want to check and select **Manage**.
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4. Refer to **Registration** for information regarding your domain fees. From here, you can also opt to [renew or extend](/registrar/account-options/renew-domains/) your domain registration.
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1. In the Cloudflare dashboard, go to **Manage Domains**.
2. Find the domain you want to check and select **Manage**.
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3. Refer to **Registration** for information regarding your domain fees. From here, you can also opt to [renew or extend](/registrar/account-options/renew-domains/) your domain registration.
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## Edit WHOIS records
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Cloudflare redacts WHOIS information from your domain by default. However, we do store the authentic WHOIS record for your domain. You may edit the WHOIS contact data for any domain. To do that:
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1. Log in to the [Cloudflare dashboard](https://dash.cloudflare.com/login), and select your account.
3. Find the domain you want to edit and select **Manage** > **Contacts**.
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4. Select **Edit** in any of the contacts you previously set up. This allows you to update the contact information for the selected domain only. It will not update the contact information for other domains within the account.
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1. In the Cloudflare dashboard, go to **Manage Domains**.
2. Find the domain you want to edit and select **Manage** > **Contacts**.
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3. Select **Edit** in any of the contacts you previously set up. This allows you to update the contact information for the selected domain only. It will not update the contact information for other domains within the account.
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Refer to [Registrant contact updates](/registrar/account-options/domain-contact-updates/) for more information.
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There may be instances where users may wish to delete a domain prior to expiration. In most cases a domain may be deleted prior to expiration by following these steps:
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1. Log in to the [Cloudflare dashboard](https://dash.cloudflare.com/login), and select your account and domain.
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2. From **Overview**, scroll down to **Domain Registration** and click **Manage domain**. <LinkButtonvariant="primary"href="https://dash.cloudflare.com/?to=/:account/domains">Go to <strong>Manage domain</strong></LinkButton>
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3. Under the **configuration** tab on the Manage page you will find a **Delete** button
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1. In the Cloudflare dashboard, go to **Manage Domains**.
3. Under the **Configuration** tab on the Manage page you will find a **Delete** button.
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4. If the domain is deletable the button will be active. The button will be disabled if your domain cannot be deleted and you should refer to the Registrar [FAQ](/registrar/faq/#why-am-i-unable-to-delete-my-registrar-domain).
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5. Once you click the Delete button, you will be presented with a confirmation window. If you proceed, an email will be sent to all users with the Super Admin role in the account. The email contains a deletion authorization token that must be entered into the window which appears to confirm and complete the deletion.
With [iCloud Custom Email Domain](https://support.apple.com/kb/HT212514), you can now purchase a custom domain right from iCloud Settings through Cloudflare and have it automatically set up with your iCloud Mail account. It’s great if you want to create a custom email domain for you or your family, such as @examplefamily.com.
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import { DashButton } from"~/components";
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With [iCloud Custom Email Domain](https://support.apple.com/kb/HT212514), you can now purchase a custom domain right from iCloud Settings through Cloudflare and have it automatically set up with your iCloud Mail account. It's great if you want to create a custom email domain for you or your family, such as @examplefamily.com.
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You will need an active iCloud+ subscription to add a custom email domain.
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If you are not receiving emails intended for your new email address, review your DNS records in the Cloudflare dashboard:
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1. Log into the [Cloudflare dashboard](#log-in-to-cloudflare).
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2. Go to **DNS**.
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3. Your domain should have records similar to the following:
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1. In the Cloudflare dashboard, go to **DNS**.
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<DashButtonurl="/?to=/:account/internal-dns" />
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2. Your domain should have records similar to the following:
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If you try to visit your new domain, your browser will show an error or empty page.
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That’s because there’s more to setting up a website than purchasing a domain name (which you just did) and setting up email records (which we just did for you).
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That's because there's more to setting up a website than purchasing a domain name (which you just did) and setting up email records (which we just did for you).
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If you want your domain to be a fully functioning website, you will need to:
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If you do not want to have Landing Page enabled:
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1. Log in to the [Cloudflare dashboard](https://dash.cloudflare.com/login) and select your account.
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2. Select **Registrar** > **Manage domains**.
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1. In the Cloudflare dashboard, go to **Manage domains**.
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## Automatic renewal of domain
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Cloudflare Registrar enrolls your domain to auto-renew by default. Unlike other registrars, your domain will only renew at the list price set by the registry. When a domain has the auto-renew setting turned on, Cloudflare will attempt to automatically renew the domain prior to expiration.
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If you want your domains to renew automatically, keep the default settings for your domain (**Auto Renew** should be set to **On**). To find this setting:
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1. Log in to the [Cloudflare dashboard](https://dash.cloudflare.com/login) and select your account.
3. Find the domain you want to automatically renew, and make sure the **Auto-renew** toggle is enabled.
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1. In the Cloudflare dashboard, go to **Manage domains**.
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2. Find the domain you want to automatically renew, and make sure the **Auto-renew** toggle is enabled.
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Cloudflare attempts to renew these domains automatically 30 days before their expiration date. Several more attempts are made if the first attempt fails. The last attempt to renew is made on the day before expiration. You can also [manually renew](#renew-a-domain-manually) a domain at any time.
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You can renew a domain at any time. To renew a domain registered with Cloudflare:
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1. Log in to the [Cloudflare dashboard](https://dash.cloudflare.com/login) and select your account.
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Cloudflare Registrar makes it easy to transfer your domain to another registrar. Be aware that ICANN rules prohibit a domain from being transferred if:
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* The domain has been transferred within the last 60 days;
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## 1. Unlock your domain at Cloudflare
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1. Log in to the [Cloudflare dashboard](https://dash.cloudflare.com/login) and select your account.
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2. Go to **Domain Registration** > **Manage Domains**.
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3. Find the domain you want to transfer, and select **Manage**.
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4. Select **Configuration** > **Unlock**.
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5. Select **Confirm and Unlock** to confirm that you want to unlock your domain.
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6. Copy the auth code (also referred to as authentication code and authorization code) generated by Cloudflare, and use at your new registrar.
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1. In the Cloudflare dashboard, go to **Manage Domains**.
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Below you will find answers to our most commonly asked questions. If you cannot find the answer you are looking for, refer to the [community page](https://community.cloudflare.com/) to explore more resources.
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*[Domain transfers](#domain-transfers)
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If you cannot solve the issue, open a support ticket or contact your account team.
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### Why did my domain’s expiration date change after transferring it to Cloudflare?
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### Why did my domain's expiration date change after transferring it to Cloudflare?
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ICANN requires that any transfer also extends the expiration date of your domain by at least one year — that is one year from your current expiration date, not one year from the date of transfer. For example, if you transfer a domain on October 10, 2021, but it expires on March 10, 2022, your new expiration date will be March 10, 2023.
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Transferring a domain adds time to the current expiration date, unless your domain already has [10 years on the term](#if-i-registered-my-domain-for-10-years-at-another-registrar-will-i-gain-another-year-if-i-transfer-it-to-cloudflare).
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### What happens to my nameservers when I transfer my domain to Cloudflare?
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### What happens to my nameservers when I transfer my domain to Cloudflare?
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Cloudflare Registrar only supports transfers of domains that are active on a Cloudflare [full setup](/dns/zone-setups/full-setup/). Domains on Cloudflare use [nameservers assigned by Cloudflare](/dns/zone-setups/reference/nameserver-assignment/) to the associated account and those nameservers must remain in place for the domain to be Active.
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Once you initiate a domain transfer, your previous registrar has five days to release the domain. In most cases, they will send you an email to confirm you want to transfer. If you actively acknowledge that email (through a link or the registrar's dashboard), they can process it immediately.
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To see the progress of your transfer, log in to the Cloudflare dashboard and select your account. Then, select **Domain Registration** > **Transfer Domains** to see a list of domain transfers that are in progress. To accelerate the process, be sure to check with your old registrar how you can approve the transfer out.
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To see the progress of your transfer, go to **Transfer domains** in the Cloudflare dashboard to see a list of domain transfers that are in progress.
To accelerate the process, be sure to check with your old registrar how you can approve the transfer out.
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Once successful, you will receive an email from Cloudflare and be able to manage the domain in the dashboard under **Overview** of that site.
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### Why am I not allowed to transfer my domain?
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### Why am I not allowed to transfer my domain?
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ICANN prohibits domain transfers within 60 days of a change to the WHOIS data or registrar of a domain. If you modified your contact information, transferred registrars, or registered your domain in the last 60 days, Cloudflare will be unable to process your transfer immediately.
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If you enter an incorrect auth code (also referred to as authentication code or authorization code), return to the **Domain Registration** page or the **Overview** for your site. You can use the available input field to reenter your authentication code.
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### If I registered my domain for 10 years at another registrar, will I gain another year if I transfer it to Cloudflare?
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### If I registered my domain for 10 years at another registrar, will I gain another year if I transfer it to Cloudflare?
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No. A domain cannot have more than 10 years on the term. If you registered your domain for 10 years, you will get 10 years upon transferring it to Cloudflare.
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## Domain registrations
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### My domain’s registration was not extended by one year after transferring to Cloudflare
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### My domain's registration was not extended by one year after transferring to Cloudflare
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When you transfer your domain to Cloudflare, the registry will extend your registration by one year. However, in one specific circumstance your transfer could result in you keeping your original expiration date.
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Currently `.uk` domains cannot be restored using this process. We are working on an alternative process for `.uk` domains and will provide additional information at a later date.
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### Is there a fee to restore a domain?
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### Is there a fee to restore a domain?
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Yes, in most cases there is a restore fee.
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In the event of a failure, we will make several retry attempts. If we are unable to process the renewal after several retries, you will be presented with a message that you should contact support for assistance.
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### How long does the restore process take?
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### How long does the restore process take?
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The entire process can take a few minutes to complete.
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In rare cases the domain may be successfully restored but the renewal fails. We will make several attempts to renew the domain. However, should all the renewals fail the customer may attempt to manually renew the domain or contact support so we may investigate the cause of the failure.
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### Can a restore be reversed or refunded?
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### Can a restore be reversed or refunded?
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No. Once a restore has been completed it can not be reversed. It may be possible to delete the domain again but there are no refunds.
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If any of the above conditions are not met, the domain cannot be deleted.
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### Who has permission to delete a domain registration?
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### Who has permission to delete a domain registration?
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Only Super Admins and Administrators with Read/Write access can initiate the deletion of a domain. Note that only Super Admins will receive the email with the delete token.
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The delete token is only sent to the Super Admins of the account. If the user requesting the deletion is not a Super Admin they will need to obtain the delete token from one of the Super Admins of the account.
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### How long is the domain deletion token valid for?
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### How long is the domain deletion token valid for?
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The delete token is valid for 30 minutes. After the 30 minutes the code will expire and the user must restart the process.
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You will be billed when you input your authorization code and initiate the transfer of your domain to Cloudflare. Currently, Cloudflare Registrar only uses the primary payment method for any associated transaction. Make sure to copy and paste the code to avoid mistakes. The transfer will not initiate if the code is incorrect.
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### Is there a fee to transfer a .UK domain?
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### Is there a fee to transfer a .UK domain?
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No, there is no fee to transfer a `.uk` domain. Also, an additional year is NOT added during the transfer process. However, if the domain is nearing the expiration date and is set to auto-renew, it may be automatically renewed shortly after the completion of the transfer.
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