Update change-password-or-email.mdx

Clarify restrictions around changing email address / email verification

Author: simon-says

src/content/docs/fundamentals/account/change-password-or-email.mdx

@@ -8,6 +8,10 @@ description: Learn how to change your Cloudflare password or email.
 
 ## Change password
 
+:::note
+If your administrator has [enabled Single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/), you cannot change your **Authentication** settings.
+:::
+
 To change your Cloudflare password:
 
 1. Go to your [Profile](https://dash.cloudflare.com/?to=/:account/profile).
@@ -18,18 +22,19 @@ To change your Cloudflare password:
 
 For added account security, consider changing your [API tokens](/fundamentals/api/how-to/roll-token/) as well.
 
-:::note
-
-
-If your administrator has [enabled Single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/), you cannot change your **Authentication** settings.
-
 
-:::
 
 ***
 
 ## Change email address
 
+:::warn
+You will not be able to change your email address in the following circumstances:
+
+- If you did not successfully verify the original email address - for example if it was mis-typed or an incorrect, non-working email address. You will need to create a new account with a working email address and [move domains](/fundamentals/manage-domains/move-domain/).
+- If your administrator has [enabled Single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/)
+:::
+
 To change the email address associated with your Cloudflare account:
 
 1. Go to your [Profile](https://dash.cloudflare.com/?to=/:account/profile).
@@ -39,10 +44,4 @@ To change the email address associated with your Cloudflare account:
 5. Enter your current password.
 6. Select **Save**.
 
-:::note
 
-
-If your administrator has [enabled Single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/), you cannot change the email address associated with your account.
-
-
-:::