[Email Security] Add Escalate step (#19797)

* [Email Security] Add Escalate step

* Update search-email.mdx

I think the word or is missing

* applying suggestions

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Co-authored-by: daisyfaithauma <[email protected]>

Author: Maddy-Cloudflare

src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx

@@ -114,6 +114,11 @@ Once you have selected all the filters, select **Apply filters**.
 
 The dashboard will populate the table with the list of emails your security team submitted for reclassification, including a **Submission ID**, and the **Email subject**.
 
+To gain more details on a specific reclassification:
+
+1. Go to the reclassification you want to have more details for.
+2. Select the three dots > select among **View more**, **View email message** and **View similar details**.
+
 ### User submissions
 
 User submissions are the emails your users submitted for reclassification. User submissions help enhance our detection model, but can be escalated for human review.
@@ -128,6 +133,17 @@ Once you have selected all the filters, select **Apply filters**.
 
 The dashboard will populate the table with the list of emails your users submitted for reclassification, including a **Submission ID**, and the **Email subject**.
 
+To gain more details on a specific reclassification:
+
+1. Go to the reclassification you want to have more details for.
+2. Select the three dots > select among **View more**, **View email message**, **View similar details**, and **Escalate**.
+
+To escalate a reclassification:
+
+1. Go to the reclassification you want to escalate.
+2. Select the three dots > select **Escalate**.
+3. The dashboard will display a message to authorize escalation. Select **Escalate**.
+
 ## Move messages
 
 Moving messages allows you to move messages to a specific folder.
@@ -179,4 +195,4 @@ To view status and actions for each email:
    - **View details**.
    - **View similar**.
    - [Move](/cloudflare-one/email-security/auto-moves/) (only available if you authorized moves).
-   - **Reclassify**.
+   - **Reclassify**.